Zoom for Outlook Add-In Settings

When using the Zoom for Outlook add-in, you can control several settings for the Zoom Meetings that you are adding to your Outlook calendar events. The following sections will describe key features within the add-in settings and provide instructions for how to access and configure them.

Exploring the Settings tab

Zoom Meeting controls and troubleshooting tools are accessed through the Settings tab in the Zoom for Outlook add-in.

In the Settings tab of the add-in, you have the ability to configure your audio and video preferences, adjust advanced Zoom Meeting settings, access error messages, review activity logs, utilize meeting templates, and verify your sign-in status within the add-in.

On the Outlook desktop client, the Settings tab can be found by clicking the Zoom for Outlook add-in icon located in the controls at the top of the Outlook calendar event and then selecting Settings.

Confirm that you’re logged into the Zoom for Outlook add-in by checking your sign-in status within the Settings tab.

While in the Settings tab, the name of the individual logged into the add-in will be displayed at the bottom of the window.

Access your premade meeting templates in the settings tab of the add-in to streamline the scheduling process.

You can create meeting templates in the Zoom web portal, which store predefined settings tailored to your specific needs when scheduling meetings. These settings might include options like enabling “join before host,” automatic recording, language interpretation, and setting up recurring schedules.

Meeting templates can be accessed in the add-in by navigating to the Settings tab and selecting the desired template from the Template dropdown menu.

View error messages and enable activity logs in the settings section to troubleshoot the add-in.

When troubleshooting the Zoom for Outlook add-in on your own or with Zoom Support, error messages and activity logs are important tools to help find solutions.

Error Messages

Error messages are visible at the bottom of the add-in window to help indicate problems with scheduling meetings or add-in functionality.

Activity Logs

Activity log settings can be accessed by clicking the Settings tab in the add-in and then clicking the gear icon at the bottom of the Settings section.

If you encounter an issue with the add-in and need assistance from Zoom Support, you may be requested to provide an activity log for troubleshooting purposes. To enable the activity log, simply toggle the switch to activate it. Then, perform the task that is resulting in the error. Once done, disable the activity log and share the log file with your Zoom Support representative. Our support team will analyze the log to identify potential issues.

Advanced Zoom Meeting settings are available in the Settings tab of the add-in.

To access advanced settings, first navigate to the Settings tab. Then, within the Settings page, locate the Advanced Options section and click the Show button. This action will reveal the following advanced settings for your Zoom Meeting.

Zoom for Outlook Add-in Advanced Settings
Allow participants to join before start time Mute participants upon entry Automatically record meeting In the cloud On local computer Automatically start AI Companion questions Insert Zoom meeting invitation above existing text Approve or block entry for users from specific countries/regions Include invite link in location field Select a language for meeting invitation Alternative Hosts

Configuring Nested App Authentication for Add-Ins

Nested app authentication (NAA) for Office add-ins replaces legacy Exchange tokens with Microsoft Entra ID policies, as required by Microsoft’s security standards. This ensures compliance with Exchange data access protocols and supports secure authentication workflows. Account owners and admins can configure NAA via the Azure portal and manage it directly within the Zoom web portal.

See the support article Configuring nested app authentication for Office add-ins for more information on configuring NAA for your add-ins.

Note

Nested app authentication (NAA) is only supported with Exchange Online. Organizations using Exchange 2019 (or other on-premises versions of Exchange) will need to continue utilizing legacy Exchange user identity tokens and callback tokens, as these are not blocked in on-premises environments.