# Analytics and Reporting

This section provides an overview of reporting capabilities available with Zoom Contact Center, Zoom Workforce Management, Zoom Quality Management, and Zoom Virtual Agent.

Several of these reports are also available natively [within the Zoom Workspace app](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0063777).

{% content-ref url="analytics-and-reporting/cx-analytics" %}
[cx-analytics](https://library.zoom.com/business-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/cx-analytics)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/account-level-reports" %}
[account-level-reports](https://library.zoom.com/business-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/account-level-reports)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/real-time-reports" %}
[real-time-reports](https://library.zoom.com/business-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/real-time-reports)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/historical-reports" %}
[historical-reports](https://library.zoom.com/business-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/historical-reports)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/the-zoom-contact-center-dashboard" %}
[the-zoom-contact-center-dashboard](https://library.zoom.com/business-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/the-zoom-contact-center-dashboard)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/zoom-workforce-management-reports" %}
[zoom-workforce-management-reports](https://library.zoom.com/business-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-workforce-management-reports)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/zoom-quality-management-reports" %}
[zoom-quality-management-reports](https://library.zoom.com/business-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-quality-management-reports)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/zoom-virtual-agent-reports" %}
[zoom-virtual-agent-reports](https://library.zoom.com/business-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-virtual-agent-reports)
{% endcontent-ref %}