Admin Experience

This section provides an overview of administering Zoom Contact Center within your company account, including licenses, roles, provisioning, and general Zoom Contact Center settings.

Zoom Contact Center RolesManaging Call Routing and Phone NumbersManaging and Assigning User Licenses, Entitlements, and InformationSMS and 10DLCCampaign ManagementPreferencesAI Expert AssistCobrowse, Integrations, and Address BooksLogsData Storage