> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/business-services/zoom-contact-center/zoom-customer-experience/admin-experience.md).

# Admin Experience

This section provides an overview of administering Zoom Contact Center within your company account, including licenses, roles, provisioning, and general Zoom Contact Center settings.

{% content-ref url="/pages/XGfdQqAOlNLqR8hYlVyo" %}
[Zoom Contact Center Roles](/business-services/zoom-contact-center/zoom-customer-experience/admin-experience/roles.md)
{% endcontent-ref %}

{% content-ref url="/pages/yiGDXxQiwovNcf30AjoB" %}
[Managing Call Routing and Phone Numbers](/business-services/zoom-contact-center/zoom-customer-experience/admin-experience/managing-call-routing-and-phone-numbers.md)
{% endcontent-ref %}

{% content-ref url="/pages/RQzc85umNH1aEuitQTbq" %}
[Managing and Assigning User Licenses, Entitlements, and Information](/business-services/zoom-contact-center/zoom-customer-experience/admin-experience/managing-and-assigning-user-licenses-entitlements-and-information.md)
{% endcontent-ref %}

{% content-ref url="/pages/QY8D1IgBmVdn9O7oRyfQ" %}
[SMS and 10DLC](/business-services/zoom-contact-center/zoom-customer-experience/admin-experience/page-3.md)
{% endcontent-ref %}

{% content-ref url="/pages/oUJ9YHPw08nVLq2Ofodo" %}
[Campaign Management](/business-services/zoom-contact-center/zoom-customer-experience/admin-experience/campaign-management.md)
{% endcontent-ref %}

{% content-ref url="/pages/fVe4l9OoVzhGPRNaZ5X3" %}
[Preferences](/business-services/zoom-contact-center/zoom-customer-experience/admin-experience/preferences.md)
{% endcontent-ref %}

{% content-ref url="/pages/81hrfiIVMrqnsNZXUHi2" %}
[AI Expert Assist](/business-services/zoom-contact-center/zoom-customer-experience/admin-experience/page.md)
{% endcontent-ref %}

{% content-ref url="/pages/4MM4aQsyqifRpMG7gnvb" %}
[Cobrowse, Integrations, and Address Books](/business-services/zoom-contact-center/zoom-customer-experience/admin-experience/cobrowse-integrations-and-address-books.md)
{% endcontent-ref %}

{% content-ref url="/pages/j7KM9Wo1NBEovXReWMzr" %}
[Logs](/business-services/zoom-contact-center/zoom-customer-experience/admin-experience/logs.md)
{% endcontent-ref %}

{% content-ref url="/pages/HqhdPUMkQDIePfFZ9Wes" %}
[Data Storage](/business-services/zoom-contact-center/zoom-customer-experience/admin-experience/data-storage.md)
{% endcontent-ref %}


---

# Agent Instructions
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## Querying This Documentation
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```
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