Before You Begin

Important prerequisites before proceeding with Microsoft 365 calendaring.

Gather the required accounts and access credentials

To successfully complete the steps outlined within this guide, you will need the following accounts and credentials:

• A Microsoft 365 Administrator Account with Exchange Online administrator permissions, and:

  • The account must have Exchange Online administrator permissions for both Organization Management and Recipient Management.

  • Microsoft Graph API Application Permissions require a Microsoft 365 Global Admin, or user with Microsoft 365 Cloud Application Administrator permissions, to add the Zoom application to the Microsoft Entra ID Enterprise Application.

  • Microsoft Graph API Application Permissions require at least one associated domain that matches a custom domain verified in your Microsoft 365 tenant.

• A role with access to Zoom Rooms.

• The ability to list, create, and manage calendar resources for meeting rooms.

• Admin Access for Windows PowerShell on Windows 10 or greater, or Windows Server 2016 or greater

(Optional) Migrating from older authorization methods to Microsoft Graph API Application Permissions

For configurations using older, non Graph API methods of calendar integration and authorization, follow the instructions in the following support article titled Advance notice of end of support for Microsoft Exchange Web Services + Application Impersonation.

Configure Zoom Workplace permissions to match Microsoft Entra ID user consent settings

The first step in integrating any type of Microsoft 365 calendar with Zoom platform is to configure your Zoom permissions to match your Microsoft Entra ID (formerly called Azure Active Directory) user consent settings.

This process is intended to prevent permission issues between Zoom platform and Entra ID via a matching exercise as you follow the remaining steps within this guide.

Identify the current Microsoft Entra ID user consent settings

1. Log in to the Microsoft Azure administration portal using a Microsoft 365 Administrator account.

2. Under the Azure services section, click the Microsoft Entra ID icon.

3. Under the Manage drop down, click Enterprise applications.

4. Under the Security drop down, click on Consent and permissions.

5. Note the value of the User consent for applications section, which will be one of the following:

   1. Do not allow user consent

   2. Allow user consent for apps from verified publishers, for selected permissions

   3. Allow user consent for apps

Confirm the user consent and Zoom web portal settings match

Your organization may choose to restrict or allow user consent settings. Zoom recommends a simplified permissions method of allowing users to consent to Entra ID apps themselves. However, whichever choice you make, your organization must match the Entra ID option with a paired option on the Zoom administration side.

If you’ve configured the Microsoft Entra ID user consent settings to use Do not allow user consent, or Allow user consent for apps from verified publishers, for selected permissions, then the Zoom web setting which states Consent to Office 365 calendar integration permissions on behalf of entire account must be set to On.

Alternatively, if your user consent settings are configured to Allow user consent for apps, then turn the setting Off.