Limitations

This page provides information about Quality Management limitations.

Quality Management isn't currently available for certain highly regulated industries or Zoom for Government

Quality Management isn't currently available for highly regulated industries, like healthcare, that may have specific compliance requirements. Additionally, Quality Management is not available for Zoom for Government customers at this time.

Quality Management isn't compatible with End-to-End Encrypted (E2EE) meetings or phone calls

End-to-end encrypted (E2EE) meetings and phone calls do not support cloud recordings or live transcriptions as a part of the service. Consequently, E2EE meetings and phone calls are not compatible with Quality Management analysis.