Zoom for Blackberry Field Guide

Introduction

Zoom offers a BlackBerry Unified Endpoint Management (UEM) mobile client for Android and iOS devices that enforces security policies within the application. This document provides instructions for adding and configuring Zoom for BlackBerry policies within your UEM tenant.

Requirements

Zoom for BlackBerry does not require any special configurations or components for deployment. Customers with an established BlackBerry UEM in place and are already configured to use Zoom within their network are able to deploy without additional requirements.

Network Requirements

Zoom for BlackBerry network requirements are captured within our network firewall and proxy server settings. No additional network configurations are required.

Adding the Zoom application to UEM

1. Log into the BlackBerry Marketplace

2. Search for Zoom for BlackBerry

3. Click on the application

4. On the app page, select Start Trial

   

Configuring Zoom for deployment

1. Log into your BlackBerry UEM server

2. Select Apps in the side menu

3. In the dropdown, click Apps

4. In the apps list, select Zoom for BlackBerry

5. Click Settings

6. Click BlackBerry Dynamics

7. Under App Configuration, click the + icon to add a new deployment configuration

   
8. Under the Name field, enter the name of the configuration

9. Set your desired settings for the app deployment across the various tabs

   
10. Click Save to complete creating the configuration

11. Set up your app configuration hierarchy for the new custom policy in top-down order

    

List of Configurable Policies

All configurable policies are available within the App Configuration screen. For an external list of all settings and their descriptions, refer to our support documentation.

Confirm there are no additional permissions required

The Zoom for BlackBerry app may require additional permissions before being used, which will be indicated by a yellow ⚠️ alert next to the app within the application list.

To confirm app permissions, perform the following steps:

1. Check the box on the left-hand side of the application name

2. Click the 🔄 button at the top of the page

1. Locate the Zoom for BlackBerry application within the list and select Approve app if required

1. Read and confirm the requested app permissions

2. Refresh the applications page and confirm

Data Leakage Prevention

Establishing a Secure Container

For Bring Your Own Device (BYOD) policies, any Zoom links opened within BlackBerry Work (version 3.7.0 and higher) will open directly within Zoom for BlackBerry (version 5.8.0 and higher). Users can use both Zoom for BlackBerry and the standard Zoom Cloud Meetings mobile client on the same device without concern for data leakage if minimum versions are met.

Customers that are below BlackBerry Work version 3.7.0 or Zoom for BlackBerry version 5.8.0 can force links to open within Zoom for BlackBerry by completing the following steps:

1. Submit a request to Zoom support to enable the feature “Enforce Zoom for BlackBerry Client when using BlackBerry Access”

2. Log into your BlackBerry UEM server

3. Select Apps in the side menu

4. In the dropdown, click Apps

5. Select BlackBerry Access

6. Under App Configuration, click the + icon to name and add a new deployment configuration, or modify an existing configuration from the list

   
7. Select Identify BlackBerry Access in User Agent under the General settings tab

   
8. Further under the General settings tab, click to Enable 3rd Party Applications and enter zoomusbb,zoomus,zoommtg in the field below

   
9. Save the policy

Once Zoom Support has enforced Zoom for BlackBerry and the above policy is in place, all Zoom links opened within BlackBerry Work will force BlackBerry Access to open the link within Zoom for BlackBerry regardless of application version.

Zoom for BlackBerry is compatible with additional BlackBerry Dynamics data leakage prevention policies

Zoom for BlackBerry is compatible with additional data leakage prevention policies included with BlackBerry Dynamics management profiles. These policies are not configurable within the Zoom for BlackBerry application and must be configured through a BlackBerry Dynamics configuration profile, located within the Policies and profiles within your UEM Server. When configuring the profile, additional Data Leakage Prevention options are available as seen in the following images: