What's New

Stay on top of the latest additions and major updates

October 5, 2026

• Updated Zoom Virtual Agent Explainer in the Zoom Virtual Agent section

September 29, 2026

• Updated Managing Zoom Clients topic

September 25th, 2026

• Updated the Zoom AI Whitepaper with a new Agentic Search page, updated the Feature Availability Table, added Live Voice Translation, and other small updates.

September 17, 2026

• Updated Zoom Whiteboard Explainer in the Zoom Whiteboard section

August 31, 2026

• Updated the SSO Field Guide to include OIDC.

• Added the SCIM for Entra ID and Okta Field Guide.

• Refreshed the Zoom Virtual Agent Explainer, covering Admin model selection, Freshdesk support, email tool for flows, guardrail reporting, and the ZVA Receptionist dashboard.

August 18, 2026

• Updated Overview, Insights, Performance Management Tools, and Account Management sections in the Quality Management Explainer.

August 4, 2026

• Updated Getting Started with CX Analytics in the Expert Insights section.

• Updated Zoom Whiteboard Explainer in the Zoom Whiteboard section.

August 3, 2026

• Added Zoom Virtual Agent Explainer.

July 29, 2026

• Added CX Insights.

July 27, 2026

• Updated the Quality of Service and Network Best Practices Explainer.

July 23, 2026

• Added the Zoom for Blackberry Field Guide.

July 14, 2026

• Updated the Delegated Administration for Partners Field Guide.

June 30, 2026

• Updated Performance Management Tools and Insights in the Quality Management Explainer.

June 24, 2026

• Updated the Settings Resolution page of the New Groups and Settings Management Experience Explainer.

• Updated the Connecting Zoom Rooms and/or Third-Party Conference Rooms page of the Microsoft 365 Calendaring Field Guide.

• Updated the Zoom Calendaring Overview, Provider-Specific Details, and Zoom Calendaring Endpoints pages of the Zoom Calendaring Integration Explainer.

June 23, 2026

• Redesigned the Zoom AI Whitepaper.

June 8, 2026

• Added the Zoom Rooms with Custom AV - Getting Started with NDI and Dante Expert Insight.

June 5, 2026

• Updated the Delegated Administration for Partners Field Guide.

May 26, 2026

• Updated Performance Management Tools and Insights in the Quality Management Explainer.

May 21, 2026

• Added Zoom Revenue Accelerator Explainer.

May 15, 2026

• Added Zoom and Microsoft Integration and Deployment Field Guide.

• Added New Groups and Settings Management Experience Explainer.

May 14, 2026

• Added Stripe Payments and Zoom Scheduler in the Zoom Scheduler Explainer.

May 7, 2026

• Added Managing Zoom Clients.

May 1, 2026

• Updated the Quality Management Explainer.

April 17, 2026

• Updated Before You Begin in the Delegated Administration for Partners Field Guide.

April 10, 2026

• Updated Supported Languages in the Working with Different Languages section.

April 8, 2026

• Updated Installing the Zoom for Outlook Add-In in the Zoom for Outlook Add-in Explainer section.

April 7, 2026

• Added Delegated Administration for Partners Field Guide.

April 6, 2026

• Updated the Zoom Whiteboard Explainer.

March 25, 2026

• Added to the .

• Updated within the .

March 5, 2026

• Added CX Analytics to the Zoom Customer Experience Bluepaper.

February 24, 2026

• Added Zoom and Microsoft: Working Across Platforms.

February 17, 2026

• Updated the with .

February 13, 2026

• Added the Expert Insight Zoom Phone Mobile Options.

February 10, 2026

• Added the Zoom Scheduler Explainer.

February 3, 2026

• Added the Zoom Phone India Explainer.

January 30, 2026

• Refreshed the Integrating Zoom with Microsoft Teams.

January 27, 2026

• Added the Expert Insight Zoom Phone and Contact Center SPAM Solutions.

January 8, 2026

• Added the interactive Cloud Architecture Diagram.

December 23, 2025

• Refreshed the VDI Explainer.

December 22, 2025

• Refreshed the Zoom and Mitel Phone System Integration Field Guide.

December 18, 2025

• Refreshed the Zoom Whiteboard Explainer.

December 17, 2025

• Refreshed the Zoom for Outlook Add-in Explainer.

December 15, 2025

• Added Account and User Consolidation Explainer.

• Added Unifying Live and Asynchronous Work with Work Items.

December 12, 2025

• Added Desk Phone Provisioning & Customization Field Guide.

December 10, 2025

• Refreshed the Zoom Phone Bluepaper.

December 8, 2025

• Added Call Delegation and Zoom Assistant.

December 4, 2025

• Added Zoom Phone Local Survivability Field Guide.

November 20, 2025

• Added Business Continuity and Disaster Recovery Whitepaper.

November 3, 2025

• Added Securing Zoom Meetings Explainer.

October 28, 2025

• Added Contacts Field Guide.

October 27, 2025

• Added Number Porting and Management Field Guide.

October 23, 2025

• Added Integrating Zoom with Microsoft Teams.

October 17, 2025

• Added Zoom Node Deployment Guide.

• Added European Union Public Sector Sovereignty Controls Explainer.

October 6, 2025

• Added .

October 1, 2025

• Added Zoom Workspace Reservation Field Guide.

September 30, 2025

• Updated Zoom Calendaring Integration Explainer.

• Updated Microsoft 365 Calendaring Field Guide.

August 21, 2025

• Updated the Zoom Customer Experience Bluepaper.

• Added Zoom Mail and Calendar Clients.

August 15, 2025

• Added Zoom Mail and Calendar Services.

August 14, 2025

• Added Automatic Update Explainer.

August 11, 2025

• Added Overview.

August 8, 2025

• Added Overview.

• AddedConference Room Connector.

August 1, 2025

• Added the Quality of Service Subscription Explainer.

July 28, 2025

• Added Integrate Zoom Contact Center Features Into Your Website.

• Added Customize User Chat Support Experience.

July 16, 2025

• Added the Zoom for Blackberry Field Guide.

July 15, 2025

• Added the SSO Field Guide.

July 8, 2025

• Added the Zoom Customer Experience Bluepaper.

• Added the Zoom Phone Bluepaper.

July 7, 2025

• Added the Quality of Service and Network Best Practices Explainer.

July 2, 2025

• Added the .

June 17, 2025

• Added the Zoom and Mitel Phone System Integration Field Guide.

• Added the Zoom Phone and Avaya Phone System Integration Field Guide.

June 16, 2025

• Added the Zoom Chat Migration App Field Guide.

June 13, 2025

• Added the Sub Accounts Field Guide.

June 9, 2025

• Added the .

June 5, 2025

• Added the Zoom Whiteboard Explainer.

• Added the Microsoft 365 Calendaring Field Guide.