# Bring Your Own Carrier – Cloud Peering (BYOC-C)

#### Bring Your Own Carrier – Cloud Peering (BYOC-C)

In addition to the Zoom Phone Native service offering, Zoom Phone also supports a Bring Your Own Carrier (BYOC) service with **cloud peering** (BYOC-C). With this service model, a business can choose one or more underlying telephony carriers to connect (i.e., cloud peer) with Zoom Phone's data centers, **without** requiring any on-premises hardware, like a session border controller (SBC).

BYOC-C deployments give businesses continued access to Zoom Phone cloud-based PBX features like Call Queues, Auto Receptionists, number assignment, etc., while the underlying telephony connections are handled by the chosen provider(s) without the maintenance costs of on-premises hardware.

#### <mark style="color:blue;">With BYOC-C, customers can choose an already-approved telephony service provider from Zoom's Provider Exchange network</mark>

With Zoom Phone's cloud peering service model (BYOC-C), Zoom Phone customers are free to choose which underlying telephony providers they will work with to meet their coverage needs. To simplify this process, Zoom offers the [Provider Exchange](https://www.zoom.com/en/products/voip-phone/features/provider-exchange/), which offers a list of telephony service providers pre-configured and pre-approved to cloud peer with Zoom Phone; all a business needs to do is independently set up their billing and contracts with the provider.

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**Note**

Instructions for [finding a provider from the Provider Exchange](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0059430#h_01H562N886RMWA5TFNXCFGRTVW) are available on Zoom's support center.

Customers should also be aware that the BYOC-C service will require a separate bill for their chosen provider(s), in addition to their Zoom Phone bill.
{% endhint %}

#### <mark style="color:blue;">Customers can combine a cloud peering provider with the Zoom Phone Native service model for greater international coverage</mark>

Companies that require broader international coverage beyond what the Zoom Phone Native service model offers can enhance their connectivity by integrating a cloud peering service provider with Zoom Phone Native. This combination can grant access to PSTN services within countries that are not readily available through the Native service model.

#### <mark style="color:blue;">Zoom Phone's Provider Exchange network collectively covers over 90 countries with PSTN connectivity</mark>

Cloud Peering service providers on Zoom's Provider Exchange can support PSTN connectivity within the following countries:

{% columns %}
{% column %}
**North America:**

* United States
* Canada
* Puerto Rico

**Latin America:**

* Argentina
* Belize
* Brazil
* Chile
* Colombia
* Costa Rica
* Dominican Republic
* Ecuador
* El Salvador
* Guatemala
* Jamaica
* Mexico
* Nicaragua
* Panama
* Peru
* U.S. Virgin Islands
* Uruguay
* Venezuela

**Asia-Pacific:**

* Australia
* Brunei Darussalam
* Cambodia
* China
* Hong Kong
* Indonesia
* Jamaica
* Kazakhstan
* Kyrgyzstan
* Macau
* Malaysia
* Nauru
* New Zealand
* Philippines
* Singapore
* South Korea
* Taiwan
* Thailand
* Timor (East)
* Uzbekistan
* Vietnam
  {% endcolumn %}

{% column %}
**EMEA:**

* Albania
* Angola
* Austria
* Bahrain
* Belgium
* Bosnia
* Bulgaria
* Croatia
* Cyprus
* Czech Republic
* Denmark
* Estonia
* Finland
* France
* Georgia
* Germany
* Greece
* Hungary
* Iceland
* Ireland
* Israel
* Italy
* Japan
* Kenya
* Latvia
* Lithuania
* Luxembourg
* Macedonia
* Malta
* Moldova
* Monaco
* Netherlands
* Norway
* Poland
* Portugal
* Romania
* Russia
* Serbia
* Slovakia
* Slovenia
* South Africa
* Spain
* Sweden
* Switzerland
* Turkey
* Uganda
* Ukraine
* United Kingdom
  {% endcolumn %}
  {% endcolumns %}

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**Note**

Zoom Phone endpoints always initiate connectivity into Zoom data centers. If you have questions about port connectivity and scope, speak with your Zoom technical account team for more information.
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#### Zoom Phone Cloud Peering Network Design

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdpjeGpqjv2kuTsi_DYGaTb6fyHTUPjBJd2ceMZbY-ViVwIy16BCuAFHdrfVDrq3QTO52vfKctdSOXs1w2wFu1cQqWzSRFnk3WkN-ReryNK8BMisbIZx0PXZyW8pC5HQm-aiNj_sw?key=weQ2sCX_S19_lC1dI6JxyQ" alt=""><figcaption><p>Diagram of Zoom Phone Cloud Peering Network Design.</p></figcaption></figure>