# Privacy, Retention, and Access Controls

Zoom AI Companion offers several controls that help organizations manage how meeting data is stored, accessed, and shared. These controls are designed to help reduce the risk of unauthorized access, comply with legal obligations, and align with internal security policies. The following sections explain how Zoom handles transcript retention, summary access, and admin-managed sharing behavior.

### <mark style="color:blue;">Zoom offers a zero data retention setting for live transcripts</mark>

Zoom offers a Zero Data Retention option with respect to Zoom’s retention of the temporary transcript, screen shared content via OCR, and in-meeting chat messages used to provide a Meeting Summary. When enabled, these inputs will be deleted by Zoom immediately after the summary is created. If a summary fails to be created it will be retained for up to 24 hours to allow for retries. To enable this feature please reach out to your account team or log a support ticket.

{% hint style="info" %}
**Note**

Zero Data Retention is specific to the retention of Zoom meeting summary transcripts. Consequently, meeting summaries cannot be re-processed or applied to an alternative template after generation. This feature does not impact other features or products across the Zoom platform.
{% endhint %}

### <mark style="color:blue;">Summaries are not protected from copy/paste or re-sharing</mark>

Zoom does not currently prevent users from copying, downloading, or forwarding summary content that has been shared with them. Summaries can be accessed via web browsers, and [Information Barriers](https://www.google.com/url?q=https://support.zoom.com/hc/en/article?id%3Dzm_kb%26sysparm_article%3DKB0066037\&sa=D\&source=docs\&ust=1758912966384614\&usg=AOvVaw2Xh2oCfgg4ilI2Ctjq5yWh) do not currently restrict meeting summary sharing or access.

### <mark style="color:blue;">Zoom employee access to meeting and messaging content is role-based and logged</mark>

Zoom employees cannot access meeting or messaging content (audio, video, transcripts, whiteboards, etc.) unless:

* Authorized by the account admin/owner, or
* Required for legal, safety, security, or support reasons

Zoom enforces **least-privilege, role-based access controls** and maintains audit logs to detect unauthorized access.

### <mark style="color:blue;">Admins control summary sharing behavior</mark>

While Zoom cannot technically prevent users from exfiltrating content (e.g., via personal email or file transfer), admins can:

* Disable summary delivery via email
* Require authentication to view summary links

These settings help mitigate risk of unauthorized sharing.


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