# Data Residency, Storage, and Model Architecture

## Data Residency, Storage, and Model Architecture

Zoom AI Companion supports a flexible architecture that helps customers align with data residency preferences and service locality requirements. The following sections outline those capabilities and clarifications.

### <mark style="color:blue;">Data is processed regionally when using ZMO or ZM+</mark>

For customers outside the U.S., Zoom offers **Zoom-Hosted Models Only (ZMO)** and **Zoom-Hosted Models Plus (ZM+)** to align with regional data processing preferences. With ZMO or ZM+ enabled, AI processing is localized to the customer’s selected region.

### <mark style="color:blue;">Third-party models may store or process data in the U.S.</mark>

When AI Companion features use third-party models (e.g., Perplexity AI), data may be stored and processed in the **U.S.**, even for customers located elsewhere. This should be considered for regional data residency preferences.

### <mark style="color:blue;">AI Companion does not collect facial or voice data without user consent</mark>

Zoom AI Companion does **not** process or store information such as facial scans or voiceprints without user enrollment and consent through their Zoom account.


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