Emergency Services Best Practices

Authored by Wes Liu

Introduction

This document enables Zoom Phone customers to successfully deploy and maintain a safe and robust emergency services solution designed for today’s work environments. This includes abilities to notify and empower internal safety response teams, and effectively support in-office, hybrid, and remote workforces. The capabilities needed to create such a solution are built right into your Zoom Phone service; the following content will help you make the most of these powerful tools.

OverviewRegulatory Considerations in the United StatesEmergency Call HandlingDeploying a Nomadic Emergency Services SolutionMonitoring Emergency Services Readiness with Zoom Phone