> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/zoom-workplace/zoom-phone/expert-insights/emergency-services-best-practices/overview.md).

# Overview

There are several features related to emergency calling built into your Zoom Phone system. The following sections provide a comprehensive overview and best practices for emergency routing, emergency event notifications, and configuring an internal safety response team.

Nomadic emergency services allow the system to detect users' locations and provide a physical address in the event of an emergency call. This document describes nomadic emergency services for Zoom Phone “native” services in the US & Canada, Bring Your Own Carrier options, and markets and sites outside the US & Canada.

The figure below represents the components of the Zoom Phone E911 solution:

<figure><img src="/files/sI0k8d1ShIpf33z4FkgX" alt=""><figcaption></figcaption></figure>


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