Administrative Settings for Automated Meeting Tools

Visit the Zoom App Marketplace for app analytics and management

Account administrators have visibility into what automated meeting tools are installed and how they’re utilized by their account users through the analytics provided in the App Marketplace. Admins can see an activity log for each automated meeting tool, including:

• which users are pre-approved to use the tool

• when a tool was pre-approved

• which users installed the tool and when

• which users have uninstalled the tool and when

• API calls made by users on the account

Log in to marketplace.zoom.us as an administrator. Click Manage in the upper right corner of the screen and then click Apps on Account within the Admin App Management menu to see the list of automated meeting tools added to your organization’s account. Logs and management options for each tool can be accessed here:

Pre-approve or restrict automated meeting tools

Administrators of multi-user managed accounts have the ability to pre-approve or restrict certain automated meeting tools. Your account type may impact whether or not admin pre-approval is required. The ability to use certain tools may or may not be automatically enabled and visible in the meeting client depending on your account type, as well.

Log in to marketplace.zoom.us as an administrator and click Manage in the upper right corner of the screen, then go to the Admin App Management section of the menu. Click Permissions to manage the approval of automated meeting tools. Click Notifications to manage how your admins are notified of requests, and also manage how users are notified of approvals.

Prohibiting the use of an automated meeting tool will stop it from being used on your account but will not stop external users’ uninvited automated meetings tool from potentially joining meetings hosted by users on your account. Enabling the Waiting Room and other features can help prevent uninvited tools from joining meetings, as discussed in a later section.

View automated meeting tool usage on your account

The Active App Notifier Report allows admins to see and manage the automated meeting tools that have accessed all account users’ meeting content during the past 30 days. This gives admins the opportunity to make informed decisions about whether they want to approve the use of these tools in their meetings and webinars. Admins can also use the report to easily view the App Marketplace page for each active tool to learn more about it and disable it if needed.

To view the Active App Notifier Report, log in to marketplace.zoom.us as an administrator. Click Manage in the upper right corner of the screen and then click Apps on Account within the Admin App Management menu to see a list of automated meeting tools added to your organization’s account.

The Active Apps Notifier Report will appear in the lower-right corner of the screen and will list the tools that have accessed meeting or webinar content on your account in the past 30 days.

Configure your Zoom account according to your organization’s policies regarding automated meeting tools

There are several administrative settings shared later in this document that can be enabled on your account to manage automated meeting tools, along with dial-in users or third-party room devices. These account-level settings help to ensure that the automated meeting tools joining your meetings are authorized according to your organization’s meeting security policy.

Establish an automated meeting tools policy within your organization that outlines how they may or may not be utilized on your account. Specify which tools are approved for use and configure your account settings according to your organization’s best practices.