Securing Zoom Meetings Explainer

Overview

Zoom Meetings are best experienced through the native Zoom Workplace desktop application, mobile app, or a Zoom Room, but you can also attend a Zoom meeting from the web, as a dial-in user (by calling in to the meeting by phone), or via third-party room devices (Zoom’s Conference Room Connector allows SIP/H.323-based video conferencing devices). This document provides a comprehensive overview of the available settings and in-meeting features you can use to help secure Zoom Meetings against uninvited automated meeting tools.

The Zoom App Marketplace is your resource to access and download applications and integrations that can enhance your meeting or event experience. Among those applications are bots, which, along with certain integrations and third-party services, constitute automated meeting tools. While automated meeting tools are intended to extend and enhance the Zoom Meetings experience, their presence may lead to unwanted data access through the recording of in-meeting media. Many of the following security features have individual user-level controls that empower Zoom users to manage the security of their own meetings, but you will also find several administrator-level configurations that account owners and admins can use to make meetings more secure for your entire account.

You may also observe the use of apps using Zoom Realtime Media Streams (RTMS) alongside or in place of conventional apps. Zoom Realtime Media Streams is a tool available to developers that gives the apps they create access to real-time video, audio, transcript, and screen share streams from Zoom Meetings. While Zoom Realtime Media Streams removes the need for third-party bots, administrators can still use RTMS-specific settings and in-meeting tools to optimize security.

Using Automated Meeting Tools in a Secure and Effective MannerAdministrative Settings for Automated Meeting ToolsManage Automated Tools and Participants in your Zoom MeetingsPrevent Uninvited Automated Meeting Tools and Participants with Account SettingsAdditional Security Measures for MeetingsZoom Realtime Media Streams