Integrating Zoom with Microsoft Teams

Overview

The Zoom platform integrates with Microsoft Teams in three distinct ways to streamline communication and collaboration: an in-app integration for Microsoft Teams, the Zoom Assistant, and Zoom Phone for Microsoft Teams.

The in-app integration brings Zoom Meetings, Zoom Phone, and Zoom Whiteboard features directly into the Teams client. The Zoom Assistant is a lightweight desktop widget that provides always-available access to Zoom Phone features from anywhere on the desktop. Zoom Phone for Microsoft Teams is a direct routing as a service (DRaaS) offering that integrates Zoom Phone's PSTN infrastructure natively into the Teams client, enabling users to make and receive calls through Teams while leveraging Zoom's telephony services.

This document will explain the functionality, deployment requirements, and user experience for each integration option.

Integrating the Zoom platform with Microsoft TeamsZoom’s in-app Integration for Microsoft TeamsThe Zoom AssistantZoom Phone for Microsoft Teams

Conclusion

Zoom offers a suite of collaborative features and integrations that are designed to elevate the digital workspace experience. The flexibility of Zoom's core services, facilitated through an in-app integration, the Zoom Assistant, and Zoom Phone for Microsoft Teams exemplifies Zoom’s commitment to enhancing communication and connectivity within a unified, digital workspace. With these collaborative tools, users are empowered to seamlessly collaborate, communicate, and connect in real-time from a variety of environments with workflows that help keep things simple.

For more information on these integrations, or incorporating Zoom’s products into your business, please reach out to your account team.