Grant User Access to Roles

Account Admin or other custom user roles may require additional role permissions to configure ZPLS within the account. To grants access to ZPLS role permissions, perform the following steps:

1. As an account owner, or an account authorized to edit user roles, sign into the web portal.

2. Under the User Management sub-menu, click Roles.

3. (Optional) If editing a role unique to Zoom Phone management, select the Phone tab. Otherwise, edit from the All tab.

   
4. Click the pencil icon to the right of the role you are editing, or click the blue + Add Role button to create a new role.

5. On the following screen, navigate to the subsection Advanced Features.

6. Locate the setting for Zoom Node, and the sub-setting entitled Zoom Phone Local Survivability

7. Assign both the view and edit permissions to grant configuration access to the role.

   
8. Click Save Changes to confirm the role permissions.