Overview

Users can reserve and check in to various office spaces while admins can manage floor maps and more.

Zoom Workspace Reservation allows users to connect with office spaces by reserving desks, conference rooms, and public spaces through the Zoom platform from the web, desktop client, or other Zoom-enabled devices.

Workspace Reservation displays your office floor plans that employees can use to reserve office space

With Workspace Reservation, users can view office floor plans for availability on specific dates in real time and make reservations to secure a personal workspace within the office.

Workspace Reservation allows you to customize the availability of specific locations, spaces, desks, rooms, and devices

Through the web portal, an admin or authorized user can upload an office floor plan and designate areas as reservable workspaces, including desks, conference rooms, common area phones, and more.

Add Zoom Rooms to Workspace Reservation floor maps and reserve them using the Zoom app

Enhance your workspace management by integrating Zoom Rooms with your Workspace Reservation floor maps. This allows for streamlined reservation management directly from your mobile device using the Workspace Reservation mobile app integration within the Zoom mobile app.

Users can reserve a workspace from a browser, from their desktop, or at a Kiosk within the office

Users can reserve a workspace through various convenient methods: the web portal, the Zoom desktop application, the Zoom mobile app, or a Zoom Kiosk within the office.

Users can sign in to reserved workspaces using a QR code reader within the Zoom app

Users can sign in to reserved workspaces with devices that can connect to Zoom services (such as a Personal Zoom Room or a phone configured for Zoom) by scanning a QR code or entering their credentials on screen. Users can also sign in to workspaces without dedicated devices that connect to Zoom services. They can do this either by scanning a printed QR code at a desk or by using the Zoom app remotely.

If the user is signing in to a Zoom-enabled appliance with the QR reader available within the Zoom Mobile App, the user will be automatically signed in to the Zoom-enabled appliance with their Zoom credentials, expediting and simplifying the authentication process.

Users can also use their native camera to scan the QR code, and it will redirect them to the Zoom Mobile App to check in.

Workspace Reservation metrics, reporting data, and utilization analytics are available in the Dashboard

Admins and authorized users can view Workspace Reservation metrics, reports, and analytics within the Dashboard. This data includes total reservations, utilization and check-in rates, questionnaire results, and more.

Organizations can analyze up to six months of historical data, revealing patterns in workspace usage that inform real estate strategies and resource allocation. The Dashboard's forward-looking capabilities allow administrators to select future dates and view upcoming reservations, helping them anticipate capacity needs and prepare for high-demand periods.

The system provides separate reporting streams for desks and meeting rooms. For each category, administrators can monitor reservation rates, check-in percentages, and actual utilization metrics. This granular view reveals important insights, such as meeting rooms that are frequently booked but rarely used, or desk areas that consistently reach capacity.

The addition of no-show tracking and automatic release metrics provides visibility into the gap between intended and actual space usage, helping organizations understand true occupancy rates versus reservation rates.

Administrators can also compare data across multiple locations simultaneously. By selecting up to six floors or six buildings at once, facility managers can identify utilization imbalances across their portfolio.

Optional Visitor Management streamlines guest access with digital badge printing

Zoom’s Visitor Management allows users to invite guests to the office with simple workflows, receive notifications when a guest arrives, and start badge printing. Users can even reserve a dedicated Zoom-enabled space for guests using Workspace Reservation.

Automatic WiFi check-in tracks actual workspace utilization

Organizations can automatically check users into their workspace reservations when they connect to an office WiFi network. This feature helps address the gap between reservation behavior and actual presence. Users can check in automatically when connecting their laptops via USB-C to supported hardware. At this time, only the Logi Dock Flex (a Zoom Certified device) supports this feature.

For more information on automatic device check-in, see the Zoom Support article Enabling Automatic Reservations Check in through USB.