Zoom Mail Client

The following sections describe Zoom AI Companion features and functionality integrated with the Zoom Mail Client.

Email Compose

Zoom’s Email Compose feature helps users draft emails more efficiently by providing AI-generated suggestions. Users can input a draft or prompt, and AI Companion generates contextually relevant content based on the email thread or specific user inputs. This feature allows users to create emails quickly, while helping ensure their responses align with the conversation’s tone and context.

Using this feature, users can streamline the email composition process, helping to save time and improve productivity. This feature is especially helpful when responding to existing threads or crafting new messages, as AI Companion’s suggestions help maintain clarity and consistency in communication.

For example, the following image demonstrates a prompt and output to thank Paxton for his work in launching a customer loyalty program.

Email Compose generating an email based on the user prompt without previous context

In addition to generating initial emails, AI Companion’s Email Compose feature can also generate a response to received emails. In this context, users do not write a prompt, instead, they click the AI Companion logo in the response, and AI Companion automatically generates a reply based on the message’s content.

The Email Compose Button in a Message Thread

Email Compose generating an email based on the user prompt with the email thread's context

For example, if replying to an email, clicking the AI Companion icon within the email reply box can automatically generate a contextually-relevant reply, saving the user time.

Refer to Zoom’s support center for more information on using Email Compose with AI Companion.

Summarize Email

AI Companion can generate concise summaries of emails directly within the Zoom Workplace app, helping users quickly understand the main points of long or complex messages. When viewing an email, users can select AI Companion’s Summarize button to open the AI Companion panel alongside the message.

Once executed, AI Companion automatically analyzes the email and produces a clear, structured summary within the panel—highlighting key details, decisions, and next steps. This allows users to grasp the essential context at a glance without reading the full message or switching between applications.

Summarizing an email