> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/analytics-and-reporting.md).

# Analiz ve Raporlama

Bu bölüm, Zoom iletişim merkezi, Zoom İş Gücü Yönetimi, Zoom Kalite Yönetimi ve Zoom Virtual Agent ile kullanılabilen raporlama özelliklerine genel bir bakış sunar.

Bu raporların birçoğu yerel olarak da Uygun durumdadır [Zoom çalışma alanı uygulaması içinde](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0063777).

{% content-ref url="/pages/30c4ed250977769ae12a2a0f52cc946a82e5e9fa" %}
[CX analiz](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/cx-analytics.md)
{% endcontent-ref %}

{% content-ref url="/pages/27079c5fc2125be7e00b53015a67c3c3881e476e" %}
[Eski Zoom iletişim merkezi hesap düzeyi Raporlar](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/account-level-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/27dcf50bc73a174c0a03457b86d158db78027289" %}
[Eski Zoom iletişim merkezi Gerçek Zamanlı Raporlar](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/real-time-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/cce736b76f3fdfcc263b12cac637bfc535c58cf3" %}
[Eski Zoom iletişim merkezi Geçmiş Raporlar](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/historical-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/360dfdc4fc227ca191d1c55dc4b7ea98f634ebf9" %}
[Eski Zoom iletişim merkezi Pano](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/the-zoom-contact-center-dashboard.md)
{% endcontent-ref %}

{% content-ref url="/pages/9f0e5781d6bf5c24528c92adee22f866c8515dd7" %}
[Zoom İş Gücü Yönetimi Raporları](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-workforce-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/57ca653923ab5b37038d907dc004f7d83caf67aa" %}
[Zoom Kalite Yönetimi Raporları](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-quality-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/2cacb5662de972ebe5f9c19b15a386f98df56d98" %}
[Zoom Virtual Agent Raporları](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-virtual-agent-reports.md)
{% endcontent-ref %}


---

# Agent Instructions
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