> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh/zoom-workplace/zoom-phone/zoom-phone-bluepaper/user-experience/the-zoom-assistant.md).

# Zoom 助手

Zoom 助手是一种轻量级小组件，作为 Zoom Workplace 应用程序的扩展在用户的桌面上运行，为 Zoom Phone 专业版和已授权用户提供统一的电话界面。

凭借停靠功能，Zoom 助手在未使用时保持隐藏状态，并在鼠标悬停或有一个有效呼叫时展开。这种紧凑设计让用户在工作时可充分利用桌面空间，并允许他们在不使用时将 Zoom 助手讨论小组/面板最小化。

<div data-with-frame="true"><figure><img src="https://2325962437-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FctBXUMeBy4rtLMmMkKRG%2Fuploads%2FCfufGOTce6ZRvwfTGB4s%2Funknown.png?alt=media&amp;token=18bed06b-bcff-4978-9f12-ed0181916645" alt=""><figcaption></figcaption></figure></div>

借助这款始终可用的工具，用户可以与几乎任何其他应用程序配合，简化其工作流和流程，从而获得灵活性和易用性。Zoom 助手的核心功能包括：

<table><thead><tr><th valign="top">Zoom Phone</th><th valign="top">Zoom Phone 搭配 Customer Engagement Pack 附加组件</th><th valign="top">联系人列表</th></tr></thead><tbody><tr><td valign="top"><ul><li>发起呼叫</li><li>接听呼叫</li><li>拨号键盘</li><li>联系人查找</li><li>快速拨号</li><li>录制呼叫</li><li>驻留呼叫</li><li>转接呼叫</li><li>合并呼叫</li><li>自我静音</li><li>打开呼叫历史记录*</li><li>打开语音信箱*</li></ul></td><td valign="top"><ul><li>呼叫队列可见性</li><li>打开呼叫队列聊天*</li><li>共享线路状态可见性</li><li>共享线路群组可见性</li><li>群组呼叫代接</li><li>呼叫队列加入/退出</li></ul></td><td valign="top"><ul><li>从联系人卡片开始会议*</li><li>从联系人卡片开始聊天*</li><li>从联系人卡片发起电话呼叫*</li><li>从联系人卡片发送短信*</li></ul></td></tr></tbody></table>

{% hint style="info" %}
\*在使用时会打开 Zoom Workplace 应用程序
{% endhint %}

有关更多信息，请参阅 Zoom 的支持中心 [启用和停用](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0058042) 或 [使用](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0058038) Zoom 助手。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://library.zoom.com/technical-library/zh/zoom-workplace/zoom-phone/zoom-phone-bluepaper/user-experience/the-zoom-assistant.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.