> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh/zoom-workplace/zoom-phone/expert-insights/emergency-services-best-practices/overview.md).
# 概述
Zoom Phone 系统内置了多项与紧急通话相关的功能。以下各节将全面概述紧急路由、紧急 事件 & 活动 &直播 通知以及内部安全响应团队的配置最佳实践。
游牧式紧急服务允许系统检测用户位置，并在发生紧急呼叫事件 & 活动 &直播时提供实际地址。本文档介绍了 Zoom Phone 在美国和加拿大的“原生”服务、自带运营商选项，以及美国和加拿大以外的市场和站点中的游牧式紧急服务。
下图展示了 Zoom Phone E911 解决方案的组成部分：
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