> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh/shang-ye-ban-fu-wu/zoom-contact-center/zoom-customer-experience/zoom-contact-center-components.md).

# 组件

本节概述了与 Zoom 呼叫中心一起在线提供的核心组件。本节中提供的信息旨在从全局视角介绍概念，并提供有关各个部分如何协同配合的洞见。考虑到这一点，读者应当注意，虽然从全局来看该产品很容易理解，关注的是更大的基础设施部分，但这些相同的部分通常由必须先构建的小部分组成。也就是说，本节内容以前向容量的方式介绍核心概念，但这些部分必须在实际中反向构建，才能正常工作。有关这一点的更多信息将在 [构建您的系统部分](/technical-library/zh/shang-ye-ban-fu-wu/zoom-contact-center/zoom-customer-experience/zoom-contact-center-components/building-your-system-within-zcc-advice.md).

### 概览

以下图示提供了 Zoom 呼叫中心组件的概览。第一张图以最宽泛的术语提供其组件的高级概览，旨在帮助对产品形成基础性理解。第二张图则以详细视图展示相同的组件，说明底层部分如何共同构成该产品更大的整体结构。

#### <mark style="color:蓝色;">概览图 - 高级别</mark>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcVlagFfF2J30zbW0r8gC17zmlkoQg_-rXCv7f_bPBcozxmhhIJha3WUBdWn3kS5vqLKa4KFHFUS6on7LOy3IIK-3NYL1cvmJ9A9sgCkriXWUAKFCEtf_yLUSL4SiXjpUkF5b-TkA?key=KRgQ_4ail54dHZXUquLpIw" alt=""><figcaption></figcaption></figure>

#### <mark style="color:蓝色;">概览图 - 详细级别</mark>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeAfjQOV_XUlkfVmlr5aqiMTwLYRgz8y4T8lUBi8U4wai-0n0HG4B6D3bMSwrH8wHeWZbIQ0sEGIkiGrTGUaQr38XIkg5AUy6Lx_w7qOi-s7FX2ObFkUHAuvtJIYvGNsJMmWsp5ww?key=KRgQ_4ail54dHZXUquLpIw" alt=""><figcaption></figcaption></figure>


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