> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh/shang-ye-ban-fu-wu/zoom-contact-center/zoom-customer-experience/overview/sip-zones.md).

# SIP 区域

SIP 区域是用于管理和路由呼叫的一组 VoIP 硬件和资源。Zoom 呼叫中心为托管于 Zoom 美国全球服务集群（US01）上的客户提供来自以下数据中心的 SIP 区域和 PSTN 连接，使用户能够根据其位置和需求连接到最合适的数据中心：

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>北美</strong></td><td><ul><li>美国西部，加利福尼亚</li><li>美国东部，弗吉尼亚</li></ul></td></tr><tr><td><strong>欧洲</strong></td><td><ul><li>荷兰，阿姆斯特丹</li><li>德国，法兰克福</li></ul></td></tr><tr><td><strong>亚太地区</strong></td><td><ul><li>澳大利亚，悉尼</li><li>澳大利亚，墨尔本</li><li>日本，东京</li><li>日本，大阪</li><li>新加坡</li></ul></td></tr></tbody></table>

### 区域支持

对于需要数据本地化且位于受支持区域的客户，Zoom 呼叫中心支持特定区域账户。拥有特定区域账户的客户会被强制从其区域所关联的数据中心初始化所有呼叫，并且不能使用其账户区域之外的 SIP 区域；不过，如有需要，呼叫和媒体仍可继续进行国际连接。

以下列表详细列出了 Zoom 呼叫中心支持的区域以及可用的区域特定数据中心位置：

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><p><strong>欧洲</strong></p><ul><li>德国，法兰克福</li><li>荷兰，阿姆斯特丹</li></ul></td><td></td></tr><tr><td><p><strong>沙特阿拉伯王国</strong></p><ul><li>吉达</li><li>利雅得</li></ul></td><td></td></tr><tr><td><strong>Zoom 呼叫中心 India</strong> </td><td><ul><li>印度，孟买</li><li>印度，海得拉巴</li></ul><p>*这些 SIP 区域需要 Zoom 呼叫中心 India 许可。</p></td></tr></tbody></table>


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