> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh/shang-ye-ban-fu-wu/zoom-contact-center/zoom-customer-experience/overview/security-standards.md).

# 安全标准

以下章节概述了 Zoom 针对网页、实时媒体以及受支持集成的安全标准。

### 网页

所有用户与 Zoom 网站的连接都使用 TLS 1.2 或 1.3 加密，以及由受信任的商业证书颁发机构签发的 PKI 证书。用于连接网站的加密强度和所使用的特定密码套件取决于用于访问站点的浏览器以及协商出的常见加密方法的结果。

### 实时媒体

Zoom 呼叫中心实时媒体（音频、视频和屏幕共享）在受支持的 Zoom 客户端与 Zoom 数据中心内部之间，使用 256 位 AES-GCM 加密进行保护。任何经过 PSTN 的通话均受底层运营商自行决定，且可能未加密。

### 集成

所有与 Zoom 呼叫中心的第三方集成都必须支持 TLS 1.2 或 1.3 加密。


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