> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh-tw/zoom-workplace/zoom-phone/zoom-phone-local-survivability-field-guide/optional-tasks/optional-enabling-call-forwarding-during-a-survivability-event.md).

# （選用）在復原事件期間啟用來電轉接

如 [先前所述](#_iyu0s6qx0yh)，在日常營運期間必須停用存續性呼叫轉接，以保留 Zoom Phone 雲端路由。不過，在發生存續性事件時，必須使用可正常運作的網際網路連線，從網頁入口網站啟用呼叫轉接。啟用後，撥打至已註冊 Zoom Phone 號碼的來電將經由 PSTN 重新路由至地端 SBC。若要啟用呼叫轉接，請執行下列步驟：

1. 登入 Zoom 網頁入口網站。
2. 在 **電話系統管理** 子選單中，選取 **公司資訊**.
3. **從清單中選取站點名稱** （或按一下 **帳戶設定** （如果是單一站點設定）。
4. 選取該站點的 **設定** 分頁。
5. 在下一個畫面中，找到 **Zoom Node** 子區段，以及 **呼叫轉接本地存續性**的設定。按一下 **管理** 以載入新頁面。

   <div data-with-frame="true"><figure><img src="https://content.gitbook.com/content/ctBXUMeBy4rtLMmMkKRG/blobs/tY9z4eP6l2Sy0kWDPqPb/Unknown%20image" alt="" width="563"><figcaption></figcaption></figure></div>
6. 在下一個頁面中，選取個別號碼，或勾選最上方的方塊以選取該頁面上顯示的所有號碼，然後按一下 **啟用轉接**.

   <div data-with-frame="true"><figure><img src="https://content.gitbook.com/content/ctBXUMeBy4rtLMmMkKRG/blobs/B8hoHqdwxt4hKvPmA03D/Unknown%20image" alt=""><figcaption></figcaption></figure></div>
7. 將出現一個彈出視窗，確認已啟用呼叫轉接。按一下 **啟用** 以確認。
8. 目前已為所選使用者啟用呼叫轉接。視需要，對適用的其他使用者或頁面重複此程序。
9. 當存續性事件結束時，重複此程序直到步驟 6。改為按一下 **停用轉接** ，並在出現提示時確認，以移除所選號碼的呼叫轉接。


---

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