> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh-tw/zoom-workplace/zoom-phone/zoom-phone-bluepaper/user-experience/the-zoom-assistant.md).

# Zoom 助理

Zoom 助手是一個輕量級小工具，作為 Zoom Workplace 應用程式的延伸，會在使用者的桌面上執行，為 Zoom Phone Pro 和已授權使用者提供整合式電話介面。

具備停駐功能時，Zoom 助手在未使用時會保持隱藏，並會在游標懸停其上或有進行中的通話時展開。這種精簡設計讓使用者在工作時可充分利用桌面空間，並可在不使用時將 Zoom 助手面板最小化。

<div data-with-frame="true"><figure><img src="/files/61de03921df2006c640716d675c127d757c3c867" alt=""><figcaption></figcaption></figure></div>

透過這個隨時可用的工具，使用者可搭配幾乎任何其他應用程式簡化其工作流程與程序，帶來彈性與易用性。Zoom 助手的核心功能包括：

<table><thead><tr><th valign="top">Zoom Phone</th><th valign="top">Zoom Phone 搭配 Customer Engagement Pack 附加元件</th><th valign="top">聯絡人清單</th></tr></thead><tbody><tr><td valign="top"><ul><li>撥打電話</li><li>接聽電話</li><li>撥號鍵盤</li><li>聯絡人查詢</li><li>快速撥號</li><li>錄製通話</li><li>保留通話</li><li>轉接通話</li><li>合併通話</li><li>自我靜音</li><li>開啟通話記錄*</li><li>開啟語音信箱*</li></ul></td><td valign="top"><ul><li>通話佇列可見性</li><li>開啟通話佇列聊天*</li><li>共享線路顯示可見性</li><li>共享線路群組可見性</li><li>群組代接電話</li><li>通話佇列加入／退出</li></ul></td><td valign="top"><ul><li>從聯絡人卡片開始會議*</li><li>從聯絡人卡片開始聊天*</li><li>從聯絡人卡片撥打電話*</li><li>從聯絡人卡片傳送簡訊*</li></ul></td></tr></tbody></table>

{% hint style="info" %}
\*使用時會開啟 Zoom Workplace 應用程式
{% endhint %}

如需更多資訊，請參閱 Zoom 的支援中心，了解 [啟用與停用](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0058042) 或 [使用](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0058038) Zoom 助手。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://library.zoom.com/technical-library/zh-tw/zoom-workplace/zoom-phone/zoom-phone-bluepaper/user-experience/the-zoom-assistant.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.