> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh-tw/zoom-workplace/zoom-phone/zoom-phone-bluepaper/overview/licenses-calling-plans-and-add-ons.md).

# 授權、通話方案與附加功能

### Zoom Phone 授權

為使用者配置 Zoom Phone 基本授權，可讓使用者存取此服務的基本功能。之後，可透過通話方案授予其他功能——將使用者升級為授權版或專業版——並可再透過附加功能進一步擴充。或者，也可以使用公共區域授權，為非特定使用者的裝置提供服務。

由於 Zoom Phone 功能多元且服務項目豐富，建議讀者查看我們的 [定價頁面以取得深入資訊](https://zoom.us/pricing/zoom-phone) ，了解 Zoom Phone 功能，並與其帳戶銷售團隊成員聯繫，以確定最適合其需求的通話方案。

<table><thead><tr><th valign="top">Zoom Phone Basic</th><th valign="top">Zoom Phone 授權版與專業版</th><th valign="top">Zoom Phone 公共區域</th></tr></thead><tbody><tr><td valign="top"><ul><li>分機對分機撥號</li><li>語音信箱</li><li>行動裝置支援</li><li>緊急撥號¹</li><li>行動式 E911¹（僅限美國和加拿大）</li><li>接收轉接／轉送的 PSTN 來電</li><li>通話保留</li><li>通話轉接／轉送（僅限內部分機 - 不含 PSTN）</li></ul></td><td valign="top"><ul><li>所有基本功能</li><li>IP 桌上型電話註冊</li><li>通話佇列成員資格</li><li>共用線路群組成員資格</li><li>自動接待員</li><li>插話／監聽／耳語</li><li>飯店式辦公／共享辦公桌</li><li>通話錄音</li><li>通話停泊</li><li>外撥 PSTN 撥號</li><li>SMS／MMS²</li><li>可在姓名撥號目錄中搜尋</li><li>線上傳真</li></ul></td><td valign="top"><ul><li>分機對分機撥號</li><li>語音信箱</li><li>緊急撥號¹</li><li>行動式 E911¹（僅限美國和加拿大）</li><li>接收轉接／轉送的 PSTN 來電</li><li>通話保留、轉接與轉送（僅限內部）</li><li>IP 桌上型電話註冊</li><li>飯店式辦公／共享辦公桌</li><li>外撥 PSTN 撥號</li></ul></td></tr></tbody></table>

{% hint style="info" %}
¹ 若未指派直接內線撥入（DID）號碼，則需要緊急號碼池。\
² 可用性依國家／地區而異。如需更多資訊，請與您的 Zoom 帳戶團隊聯繫。
{% endhint %}

{% hint style="info" %}
**注意**

公共區域授權適用於以下裝置：公共區域電話、飯店式辦公桌機、Zoom Phone 設備、Zoom Rooms、傳真裝置、尋呼系統裝置、門禁釋放裝置、郵資機，以及其他類比電話轉接器（ATA）連接埠。
{% endhint %}


---

# Agent Instructions
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## Querying This Documentation
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```

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