> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh-tw/zoom-workplace/zoom-phone/zoom-phone-bluepaper/overview/licenses-calling-plans-and-add-ons.md).

# 授權、通話方案與附加元件

### Zoom Phone 授權

為使用者配發 Zoom Phone Basic 授權，即可讓使用者存取此服務的基本功能。在此基礎上，還可透過通話方案授予其他功能——將使用者升級為 Licensed 或 Pro 狀態——並可再透過加購項目進一步補充。或者，也可為非使用者專屬裝置配發共用區域授權以使用服務。

由於 Zoom Phone 具備多元的功能與服務選項，建議讀者查看我們的 [定價頁面，以取得深入資訊](https://zoom.us/pricing/zoom-phone) ，了解 Zoom Phone 的功能，並與其帳戶所屬的業務團隊成員聯繫，以找出最適合滿足其需求的通話方案。

<table><thead><tr><th valign="top">Zoom Phone Basic</th><th valign="top">Zoom Phone Licensed 與 Pro</th><th valign="top">Zoom Phone 共用區域</th></tr></thead><tbody><tr><td valign="top"><ul><li>分機對分機撥號</li><li>語音信箱</li><li>行動裝置支援</li><li>緊急通話¹</li><li>漫遊式 E911¹（僅限美國與加拿大）</li><li>接收傳入的轉接／轉送 PSTN 通話</li><li>通話保留</li><li>通話轉接／轉送（僅限內部分機－不含 PSTN）</li></ul></td><td valign="top"><ul><li>所有基本功能</li><li>IP 桌機電話註冊</li><li>通話佇列成員資格</li><li>共享線路群組成員資格</li><li>自動總機</li><li>插話／監聽／耳語</li><li>酒店式辦公／熱桌</li><li>通話錄音</li><li>代接通話</li><li>外撥 PSTN 撥號</li><li>SMS／MMS²</li><li>可在姓名撥號目錄中搜尋</li><li>線上傳真</li></ul></td><td valign="top"><ul><li>分機對分機撥號</li><li>語音信箱</li><li>緊急通話¹</li><li>漫遊式 E911¹（僅限美國與加拿大）</li><li>接收傳入的轉接／轉送 PSTN 通話</li><li>通話保留、轉接與轉送（僅限內部）</li><li>IP 桌機電話註冊</li><li>酒店式辦公／共享辦公桌</li><li>外撥 PSTN 撥號</li></ul></td></tr></tbody></table>

{% hint style="info" %}
¹ 若未指派直撥（DID）號碼，則需要緊急號碼池。\
² 可用性依國家／地區而異。請洽詢您的 Zoom 帳戶團隊以取得更多資訊。
{% endhint %}

{% hint style="info" %}
**附註**

共用區域授權適用於以下裝置：共用區域電話、酒店式辦公桌面電話、Zoom Phone 設備、Zoom Rooms、傳真裝置、尋呼系統裝置、門禁釋放裝置、郵資機，以及其他類比電話轉接器（ATA）連接埠。
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://library.zoom.com/technical-library/zh-tw/zoom-workplace/zoom-phone/zoom-phone-bluepaper/overview/licenses-calling-plans-and-add-ons.md?ask=<question>&goal=<endgoal>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
