> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh-tw/shang-wu-fu-wu/zoom-contact-center/zoom-customer-experience/zoom-contact-center-components.md).

# 元件

本節提供 Zoom Contact Center 可用核心元件的概覽。本節所提供的資訊旨在從整體觀點介紹各項概念，並讓您瞭解各個部分如何彼此配合。基於此，讀者應注意，雖然從整體觀點來看，著重於較大型的基礎架構部分時，這些部分通常是由更小的元件所組成，而這些元件必須先建置完成。換句話說，本節內容以正向方式介紹核心概念，但這些元件實際上必須以反向方式建置，才能運作。更多相關資訊將在 [建立您的系統章節](/technical-library/zh-tw/shang-wu-fu-wu/zoom-contact-center/zoom-customer-experience/zoom-contact-center-components/building-your-system-within-zcc-advice.md).

### 概覽

以下圖表提供 Zoom Contact Center 元件的概覽。第一張圖以最廣泛的層面提供其元件的高階概覽，適合用於對產品建立基礎理解。第二張圖則以更詳細的方式呈現相同元件，展示底層各部分如何共同構成產品的整體架構。

#### <mark style="color:藍色;">概覽圖 - 高階</mark>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcVlagFfF2J30zbW0r8gC17zmlkoQg_-rXCv7f_bPBcozxmhhIJha3WUBdWn3kS5vqLKa4KFHFUS6on7LOy3IIK-3NYL1cvmJ9A9sgCkriXWUAKFCEtf_yLUSL4SiXjpUkF5b-TkA?key=KRgQ_4ail54dHZXUquLpIw" alt=""><figcaption></figcaption></figure>

#### <mark style="color:藍色;">概覽圖 - 詳細層級</mark>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeAfjQOV_XUlkfVmlr5aqiMTwLYRgz8y4T8lUBi8U4wai-0n0HG4B6D3bMSwrH8wHeWZbIQ0sEGIkiGrTGUaQr38XIkg5AUy6Lx_w7qOi-s7FX2ObFkUHAuvtJIYvGNsJMmWsp5ww?key=KRgQ_4ail54dHZXUquLpIw" alt=""><figcaption></figcaption></figure>


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