> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh-tw/shang-wu-fu-wu/zoom-contact-center/zoom-customer-experience/overview/sip-zones.md).

# SIP 區域

SIP 區域是用於管理和路由通話的 IP 語音（VoIP）硬體與資源群組。Zoom Contact Center 為託管於 Zoom 以美國為基礎的全球服務叢集（US01）的客戶，提供來自以下資料中心的 SIP 區域與 PSTN 連線，使使用者能依據其所在地與需求連線至最合適的資料中心：

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>北美</strong></td><td><ul><li>美國西部，加利福尼亞</li><li>美國東部，維吉尼亞</li></ul></td></tr><tr><td><strong>歐洲</strong></td><td><ul><li>荷蘭，阿姆斯特丹</li><li>德國，法蘭克福</li></ul></td></tr><tr><td><strong>亞太地區</strong></td><td><ul><li>澳洲，雪梨</li><li>澳洲，墨爾本</li><li>日本，東京</li><li>日本，大阪</li><li>新加坡</li></ul></td></tr></tbody></table>

### 區域支援

對於需要資料在地化且位於受支援區域的客戶，Zoom Contact Center 支援特定區域帳戶。擁有特定區域帳戶的客戶會被強制從其所屬區域關聯的資料中心初始化所有通話，且無法使用其帳戶區域以外的 SIP 區域；不過，如有需要，通話與媒體仍可繼續進行國際連線。

以下清單詳細說明 Zoom Contact Center 可支援的區域及特定區域資料中心位置：

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><p><strong>歐洲</strong></p><ul><li>德國，法蘭克福</li><li>荷蘭，阿姆斯特丹</li></ul></td><td></td></tr><tr><td><p><strong>沙烏地阿拉伯王國</strong></p><ul><li>吉達</li><li>利雅德</li></ul></td><td></td></tr><tr><td><strong>Zoom Contact Center India</strong> </td><td><ul><li>印度，孟買</li><li>印度，海得拉巴</li></ul><p>*這些 SIP 區域需要 Zoom Contact Center India 授權。</p></td></tr></tbody></table>


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