> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh-tw/shang-wu-fu-wu/zoom-contact-center/zoom-customer-experience/overview/sip-zones.md).

# SIP 區域

SIP 區域是由語音網際網路協定（VoIP）硬體與資源所組成的群組，用於管理與路由通話。Zoom Contact Center 為託管於 Zoom 位於美國的全球服務叢集（US01）的客戶，提供來自以下資料中心的 SIP 區域與 PSTN 連線，使使用者能根據自身所在地與需求連接到最適合的資料中心：

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>北美</strong></td><td><ul><li>美國西部，加州</li><li>美國東部，維吉尼亞</li></ul></td></tr><tr><td><strong>歐洲</strong></td><td><ul><li>荷蘭，阿姆斯特丹</li><li>德國，法蘭克福</li></ul></td></tr><tr><td><strong>亞太地區</strong></td><td><ul><li>澳洲，雪梨</li><li>澳洲，墨爾本</li><li>日本，東京</li><li>日本，大阪</li><li>新加坡</li></ul></td></tr></tbody></table>

### 區域支援

對於需要資料本地化且位於受支援區域的客戶，Zoom Contact Center 支援特定區域帳戶。擁有特定區域帳戶的客戶必須從其區域所對應的資料中心初始化所有通話，且無法使用其帳戶區域以外的 SIP 區域；不過，如有需要，通話和媒體仍可繼續進行國際連線。

以下清單詳細列出 Zoom Contact Center 支援的區域，以及可用的區域專屬資料中心位置：

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><p><strong>歐洲</strong></p><ul><li>德國，法蘭克福</li><li>荷蘭，阿姆斯特丹</li></ul></td><td></td></tr><tr><td><p><strong>沙烏地阿拉伯王國</strong></p><ul><li>吉達</li><li>利雅德</li></ul></td><td></td></tr></tbody></table>


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