> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/zh-tw/guan-li-yuan-zhuan-qu/third-party-integrations/microsoft-365-calendaring-field-guide/troubleshooting.md).

# 疑難排解

常見問題及其解決方式。

### 需要管理員核准 <a href="#oq9dbnq2cjs" id="oq9dbnq2cjs"></a>

在測試行事曆整合設定時，使用者可能會遇到 Microsoft 365 核准錯誤，指出此整合需要管理員核准。若 Azure 與 Zoom Workplace 之間的使用者同意權限不一致，或使用者在應用程式獲得核准前，曾有來自先前驗證的工作階段 Cookie，就可能發生此情況。

<figure><img src="https://2668295848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FctBXUMeBy4rtLMmMkKRG%2Fuploads%2Fgit-blob-a67a5ad465ee7215642a45fe2bb35585b68c5054%2F15.png?alt=media" alt=""><figcaption></figcaption></figure>

透過啟動新的 **私人瀏覽** **工作階段**，並重複個人行事曆與聯絡人整合流程。若成功，則失敗原因是先前的 Microsoft 365 工作階段 Cookie，且沒有設定錯誤。若失敗，請確認 Azure 與 Zoom Workplace 之間的權限設定是否一致。若權限設定一致且錯誤仍然存在，則必須重新啟動設定程序。

### 重新啟動設定程序 <a href="#ju89iwsylwaz" id="ju89iwsylwaz"></a>

重新啟動 API 請求和核准程序需要從 Azure 企業應用程式中移除 Zoom 應用程式。

1. 使用 Microsoft 365 系統管理員帳戶前往 [企業應用程式](https://portal.azure.com/#blade/Microsoft_AAD_IAM/StartboardApplicationsMenuBlade/AllApps/menuId/) Azure 入口網站中的區段。
2. 根據您的 MGAPI 設定方法，找出以下應用程式 ID：
   1. *f46ceaed-fb2d-4694-803b-6341837f0ed2* （應用程式權限、個人行事曆）
   2. *f56e91e5-5a82-452f-b435-d4d78aeaf064* （應用程式權限、Zoom Rooms）
   3. *fc108d3f-543d-4374-bbff-c7c51f651fe5* （OAuth 委派存取、個人行事曆）
   4. *a651cfda-cbdd-4a39-bd03-fa829c3c1b29* （完整委派存取、Zoom Rooms）
3. 開啟應用程式並選取 **屬性**.
4. **刪除** 這些應用程式。
5. 開啟新的私人瀏覽工作階段，並從本文開頭開始重新設定整合。

如果在重新設定應用程式後錯誤仍然存在，請聯絡 Zoom 支援以取得進一步協助。


---

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