> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience.md).

# Trải nghiệm quản trị viên

Phần này cung cấp tổng quan về việc quản trị trung tâm liên hệ Zoom trong tài khoản công ty của bạn, bao gồm giấy phép, vai trò, cấp phát và Cài đặt chung của trung tâm liên hệ Zoom.

{% content-ref url="/pages/08fe7cea7093fc4c26021d75046790530b91bb8e" %}
[Zoom Vai trò trung tâm liên hệ](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/roles.md)
{% endcontent-ref %}

{% content-ref url="/pages/97d59ac4084f55c177b3ae0eafbe11987e73a20a" %}
[Quản lý định tuyến cuộc gọi và Số điện thoại](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/managing-call-routing-and-phone-numbers.md)
{% endcontent-ref %}

{% content-ref url="/pages/aa00e7f8af484b84152bdc6292eef017a0119e1d" %}
[Quản lý và gán giấy phép, quyền lợi và thông tin cho người dùng](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/managing-and-assigning-user-licenses-entitlements-and-information.md)
{% endcontent-ref %}

{% content-ref url="/pages/aa171864bc556a3a0c66b4de646095d989000aa4" %}
[SMS và 10DLC](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/page-3.md)
{% endcontent-ref %}

{% content-ref url="/pages/abb199aa36cab8cbac93d2968e5491c69bc3e938" %}
[Quản lý chiến dịch](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/campaign-management.md)
{% endcontent-ref %}

{% content-ref url="/pages/6037a84f472dd0857b45e260d66328c2a59d91d2" %}
[Tùy chọn](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/preferences.md)
{% endcontent-ref %}

{% content-ref url="/pages/7198ca56e83fc26ce787db4bfe0092b970c8f77d" %}
[AI Expert Assist](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/page.md)
{% endcontent-ref %}

{% content-ref url="/pages/da7b56419566aae89e99a2d803aecc4128d962d3" %}
[Cobrowse, Thành phần tích hợp và Sổ địa chỉ](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/cobrowse-integrations-and-address-books.md)
{% endcontent-ref %}

{% content-ref url="/pages/0a7a0650255a3851a6064a7e669849d5ac810657" %}
[Nhật ký](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/logs.md)
{% endcontent-ref %}

{% content-ref url="/pages/6b4b49170251e6e9316bfe3ade381e975e6ee4f0" %}
[Lưu trữ dữ liệu](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/data-storage.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://library.zoom.com/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.