> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience.md).

# Trải nghiệm quản trị viên

Phần này cung cấp tổng quan về việc quản trị Zoom trung tâm liên hệ trong tài khoản công ty của bạn, bao gồm giấy phép, vai trò, cấp phép và Cài đặt chung của Zoom trung tâm liên hệ.

{% content-ref url="/pages/08fe7cea7093fc4c26021d75046790530b91bb8e" %}
[Vai trò của Zoom trung tâm liên hệ](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/roles.md)
{% endcontent-ref %}

{% content-ref url="/pages/97d59ac4084f55c177b3ae0eafbe11987e73a20a" %}
[Quản lý định tuyến cuộc gọi và Số điện thoại](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/managing-call-routing-and-phone-numbers.md)
{% endcontent-ref %}

{% content-ref url="/pages/aa00e7f8af484b84152bdc6292eef017a0119e1d" %}
[Quản lý và phân bổ giấy phép, quyền được cấp và thông tin người dùng](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/managing-and-assigning-user-licenses-entitlements-and-information.md)
{% endcontent-ref %}

{% content-ref url="/pages/aa171864bc556a3a0c66b4de646095d989000aa4" %}
[SMS và 10DLC](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/page-3.md)
{% endcontent-ref %}

{% content-ref url="/pages/abb199aa36cab8cbac93d2968e5491c69bc3e938" %}
[Quản lý chiến dịch](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/campaign-management.md)
{% endcontent-ref %}

{% content-ref url="/pages/6037a84f472dd0857b45e260d66328c2a59d91d2" %}
[Tùy chọn](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/preferences.md)
{% endcontent-ref %}

{% content-ref url="/pages/7198ca56e83fc26ce787db4bfe0092b970c8f77d" %}
[AI Expert Assist](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/page.md)
{% endcontent-ref %}

{% content-ref url="/pages/da7b56419566aae89e99a2d803aecc4128d962d3" %}
[Cobrowse, Thành phần tích hợp và Sổ địa chỉ](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/cobrowse-integrations-and-address-books.md)
{% endcontent-ref %}

{% content-ref url="/pages/0a7a0650255a3851a6064a7e669849d5ac810657" %}
[Nhật ký](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/logs.md)
{% endcontent-ref %}

{% content-ref url="/pages/6b4b49170251e6e9316bfe3ade381e975e6ee4f0" %}
[Lưu trữ dữ liệu](/technical-library/vi/dich-vu-kinh-doanh/zoom-contact-center/zoom-customer-experience/admin-experience/data-storage.md)
{% endcontent-ref %}


---

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