> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/agent-experience.md).

# Temsilci Deneyimi

Bu bölüm, Zoom iletişim merkezi, Zoom İş Gücü Yönetimi, Zoom Quality Management, Zoom AI Expert Assist, Zoom web portalı ve Zoom Workplace uygulamasını kullanmaya başlarken kullanıcı deneyimini ve bunlarla tanışmayı açıklar. Bu bölümü okuduktan sonra, bir ajan olarak Zoom iletişim merkezi ile eklentileri Ekle eklentilerini kullanmaya yönelik yaygın uygulama içi ve web tabanlı Ayarlar ile özelliklere aşina olmayı bekleyebilirsiniz.

{% content-ref url="/pages/a00709414aa2d294a9e779eb004c8b1ae8eaad50" %}
[Zoom Workplace uygulama kullanımı](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/agent-experience/using-the-zoom-workplace-app.md)
{% endcontent-ref %}

{% content-ref url="/pages/08f14d313573bd506b45ab762f5b54433a8bea15" %}
[Etkileşim Yönetimi](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/agent-experience/engagement-handling.md)
{% endcontent-ref %}

{% content-ref url="/pages/525ebab5dbcd7b9c79ae5db683ece3ff6c41c2d6" %}
[Zoom AI Özellikleri](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/agent-experience/zoom-ai-companion-engagement-features.md)
{% endcontent-ref %}

{% content-ref url="/pages/c988a1109018ad4f6c3e8ab4362243a127146f5c" %}
[AI Expert Assist Özellikleri](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/agent-experience/ai-expert-assist-features.md)
{% endcontent-ref %}

{% content-ref url="/pages/0950f1d0a235aa4826399eaf230a417763980f4d" %}
[Zoom İş Gücü Yönetimi](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/agent-experience/zoom-workforce-management.md)
{% endcontent-ref %}

{% content-ref url="/pages/728fd2c33cb2aa9a257e5b7b3440d219d958aa29" %}
[Zoom Kalite Yönetimi](/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/agent-experience/zoom-quality-management.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://library.zoom.com/technical-library/tr/isletme-hizmetleri/zoom-contact-center/zoom-customer-experience/agent-experience.md?ask=<question>&goal=<endgoal>
```

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