# التحليلات والتقارير

يوفر هذا القسم نظرة عامة على قدرات التقارير المتاحة في Zoom Contact Center وZoom Workforce Management وZoom Quality Management وZoom Virtual Agent.

العديد من هذه التقارير متاحة أيضًا بشكل أصلي [داخل تطبيق Zoom Workspace](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0063777).

{% content-ref url="analytics-and-reporting/cx-analytics" %}
[cx-analytics](https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/cx-analytics)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/account-level-reports" %}
[account-level-reports](https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/account-level-reports)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/real-time-reports" %}
[real-time-reports](https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/real-time-reports)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/historical-reports" %}
[historical-reports](https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/historical-reports)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/the-zoom-contact-center-dashboard" %}
[the-zoom-contact-center-dashboard](https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/the-zoom-contact-center-dashboard)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/zoom-workforce-management-reports" %}
[zoom-workforce-management-reports](https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-workforce-management-reports)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/zoom-quality-management-reports" %}
[zoom-quality-management-reports](https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-quality-management-reports)
{% endcontent-ref %}

{% content-ref url="analytics-and-reporting/zoom-virtual-agent-reports" %}
[zoom-virtual-agent-reports](https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-virtual-agent-reports)
{% endcontent-ref %}