> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting.md).

# تحليلات وإعداد التقارير

يقدّم هذا القسم نظرة عامة على إمكانات إعداد التقارير المتاحة مع Zoom مركز الاتصال، وZoom Workforce Management، وZoom إدارة الجودة، وZoom Virtual Agent.

كما أن العديد من هذه التقارير متاح أيضًا بشكل مدمج [داخل تطبيق Zoom مساحة العمل](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0063777).

{% content-ref url="/pages/ba9d76dc1f737bacb7f80fa1483e5c1cc9f88061" %}
[تحليلات CX](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/cx-analytics.md)
{% endcontent-ref %}

{% content-ref url="/pages/c98bb3f382e1884fbaf0bba0db6131c673d87626" %}
[التقارير القديمة على مستوى الحساب في Zoom مركز الاتصال](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/account-level-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/fda32af1f1d6aa2b06da01d9eae94d2241c268ff" %}
[التقارير القديمة في الوقت الفعلي في Zoom مركز الاتصال](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/real-time-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/c497a15ef274f555c12e428392315485bdbbe53b" %}
[التقارير التاريخية القديمة في Zoom مركز الاتصال](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/historical-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/a4b0c75937c98f1a0ecef506be52eb6e108cd13b" %}
[لوحة المعلومات القديمة في Zoom مركز الاتصال](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/the-zoom-contact-center-dashboard.md)
{% endcontent-ref %}

{% content-ref url="/pages/9211a99a960b135cc2aa4fcfa47e675fa805c276" %}
[تقارير Zoom Workforce Management](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-workforce-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/fe7f7e61623a80e0e582eb1bd04a2c9ab93cdfa7" %}
[تقارير Zoom Quality Management](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-quality-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/d4bb4a87eb44512478333f81f0e51a069bd2a4a0" %}
[تقارير Zoom Virtual Agent](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-virtual-agent-reports.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.