> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting.md).

# التحليلات والتقارير

يقدّم هذا القسم نظرة عامة على إمكانات إعداد التقارير المتاحة مع Zoom مركز الاتصال، وZoom Workforce Management، وZoom إدارة الجودة، وZoom Virtual Agent.

كما أن العديد من هذه التقارير متاح أيضًا بشكل مدمج [داخل تطبيق Zoom مساحة العمل](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0063777).

{% content-ref url="/pages/ba9d76dc1f737bacb7f80fa1483e5c1cc9f88061" %}
[تحليلات CX](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/cx-analytics.md)
{% endcontent-ref %}

{% content-ref url="/pages/c98bb3f382e1884fbaf0bba0db6131c673d87626" %}
[تقارير مستوى الحساب القديمة لـ Zoom لمركز الاتصال](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/account-level-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/fda32af1f1d6aa2b06da01d9eae94d2241c268ff" %}
[تقارير Zoom القديمة لمركز الاتصال في الوقت الحقيقي](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/real-time-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/c497a15ef274f555c12e428392315485bdbbe53b" %}
[التقارير التاريخية القديمة لـ Zoom لمركز الاتصال](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/historical-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/a4b0c75937c98f1a0ecef506be52eb6e108cd13b" %}
[لوحة المعلومات القديمة لـ Zoom لمركز الاتصال](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/the-zoom-contact-center-dashboard.md)
{% endcontent-ref %}

{% content-ref url="/pages/9211a99a960b135cc2aa4fcfa47e675fa805c276" %}
[تقارير Zoom Workforce Management](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-workforce-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/fe7f7e61623a80e0e582eb1bd04a2c9ab93cdfa7" %}
[تقارير إدارة الجودة من Zoom](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-quality-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/d4bb4a87eb44512478333f81f0e51a069bd2a4a0" %}
[تقارير Zoom Virtual Agent](/technical-library/technical-library-ar/khdmat-alaamal/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-virtual-agent-reports.md)
{% endcontent-ref %}


---

# Agent Instructions
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