> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/pt/zoom-workplace/zoom-phone/expert-insights/emergency-services-best-practices/overview.md).
# Visão geral
Existem várias funcionalidades relacionadas com chamada de emergência integradas no seu sistema de telefonia Zoom Phone. As secções seguintes fornecem uma visão geral abrangente e as melhores práticas para Roteamento de emergência, notificações de Evento de emergência e configuração de uma equipa interna de resposta de segurança.
Os serviços de emergência nómadas Permitir que o sistema detete a localização dos utilizadores e forneça um endereço físico no caso de uma chamada de emergência. Este documento descreve os serviços de emergência nómadas para os serviços “nativos” do Zoom Phone nos EUA e Canadá, opções de Traga sua própria operadora (BYOC) e mercados e sites fora dos EUA e Canadá.
A figura abaixo representa os componentes da solução E911 do Zoom Phone:
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