> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/pt/servicos-corporativo-for-plan/zoom-contact-center/zoom-customer-experience/admin-experience/page-3.md).

# SMS e 10DLC

Zoom central de contato oferece suporte ao Serviço de Mensagens Curtas (SMS) (isto é, mensagens de texto) e ao Serviço de Mensagens Multimídia (MMS) (isto é, mensagens com fotos) por meio do canal de contato de mensagem. No entanto, para usar ou ser elegível para SMS, a empresa deve atender [requisitos de conformidade do código longo de 10 dígitos (10DLC)](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0059336). Para obter mais informações sobre este processo, consulte o [Perguntas frequentes sobre 10DLC](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0059576).

Depois que uma conta é habilitada para SMS, os administradores da conta são incentivados a consultar a Central de suporte da Zoom para obter mais informações sobre [a configuração de SMS para sua conta](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0074648), como definir o número padrão de SMS Realizadas para sua conta, como Habilitar ou Desabilitar SMS Realizadas para uma fila e a fila padrão de SMS Realizadas para um usuário da central de contato.

{% hint style="info" %}
**Nota**\
A campanha 10DLC é exigida apenas para empresas que utilizam Números de telefone baseados nos Estados Unidos e no Canadá.
{% endhint %}


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