> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/nl/zakelijke-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting.md).

# Analyse en rapportage

Deze sectie biedt een overzicht van rapportagemogelijkheden die beschikbaar zijn met Zoom contactcenter, Zoom Workforce Management, Zoom Quality Management en Zoom Virtual Agent.

Verschillende van deze rapporten zijn ook standaard beschikbaar [binnen de Zoom werkruimte-app](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0063777).

{% content-ref url="/pages/750cb27f99f82670b122e6ac5f1b90c7be4afdab" %}
[CX-analyse](/technical-library/nl/zakelijke-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/cx-analytics.md)
{% endcontent-ref %}

{% content-ref url="/pages/4073eccc401502dbd8d89b2815bf51c589e0ae87" %}
[Verouderde rapporten op accountniveau voor Zoom contactcenter](/technical-library/nl/zakelijke-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/account-level-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/e144ac4972ddb2da879d5c3583f110dadca8c701" %}
[Verouderde realtime rapporten voor Zoom contactcenter](/technical-library/nl/zakelijke-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/real-time-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/c294a2208a23eb4e56827a3666f8e3666a1f8969" %}
[Verouderde historische rapporten voor Zoom contactcenter](/technical-library/nl/zakelijke-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/historical-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/c5bbde8a1cbc80a7db994ac2ba92520e0af04e77" %}
[Verouderde Dashboard voor Zoom contactcenter](/technical-library/nl/zakelijke-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/the-zoom-contact-center-dashboard.md)
{% endcontent-ref %}

{% content-ref url="/pages/bf0bda16b98260ddd2b5bd6578d70eae2f21fa0c" %}
[Rapporten van Zoom Workforce Management](/technical-library/nl/zakelijke-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-workforce-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/84d655f8d1e61b63cf942d1ad621c8e1bb37d20d" %}
[Rapporten van Zoom Quality Management](/technical-library/nl/zakelijke-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-quality-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/523bcfb769c4c525d696a92495ee2a149016b30c" %}
[Rapporten van Zoom Virtual Agent](/technical-library/nl/zakelijke-services/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-virtual-agent-reports.md)
{% endcontent-ref %}


---

# Agent Instructions
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