> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/nl/zakelijke-diensten/zoom-contact-center/zoom-customer-experience/analytics-and-reporting.md).

# Analyse en rapportage

Deze sectie geeft een overzicht van rapportagemogelijkheden die beschikbaar zijn met Zoom contactcenter, Zoom Workforce Management, Zoom Quality Management en Zoom Virtual Agent.

Verschillende van deze rapporten zijn ook native beschikbaar [in de Zoom werkruimte app](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0063777).

{% content-ref url="/pages/750cb27f99f82670b122e6ac5f1b90c7be4afdab" %}
[CX-analyse](/technical-library/nl/zakelijke-diensten/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/cx-analytics.md)
{% endcontent-ref %}

{% content-ref url="/pages/4073eccc401502dbd8d89b2815bf51c589e0ae87" %}
[Verouderde rapporten op accountniveau voor Zoom contactcenter](/technical-library/nl/zakelijke-diensten/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/account-level-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/e144ac4972ddb2da879d5c3583f110dadca8c701" %}
[Verouderde realtime rapporten voor Zoom contactcenter](/technical-library/nl/zakelijke-diensten/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/real-time-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/c294a2208a23eb4e56827a3666f8e3666a1f8969" %}
[Verouderde historische rapporten voor Zoom contactcenter](/technical-library/nl/zakelijke-diensten/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/historical-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/c5bbde8a1cbc80a7db994ac2ba92520e0af04e77" %}
[Verouderde Dashboard voor Zoom contactcenter](/technical-library/nl/zakelijke-diensten/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/the-zoom-contact-center-dashboard.md)
{% endcontent-ref %}

{% content-ref url="/pages/bf0bda16b98260ddd2b5bd6578d70eae2f21fa0c" %}
[Rapporten voor Zoom Workforce Management](/technical-library/nl/zakelijke-diensten/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-workforce-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/84d655f8d1e61b63cf942d1ad621c8e1bb37d20d" %}
[Rapporten voor Zoom Quality Management](/technical-library/nl/zakelijke-diensten/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-quality-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/523bcfb769c4c525d696a92495ee2a149016b30c" %}
[Rapporten voor Zoom Virtual Agent](/technical-library/nl/zakelijke-diensten/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-virtual-agent-reports.md)
{% endcontent-ref %}


---

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