> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/ja/zoom-workplace/zoom-phone/expert-insights/emergency-services-best-practices/overview.md).
# 概要
Zoom Phone 電話システムには、緊急通話に関連するいくつかの機能が組み込まれています。以下のセクションでは、緊急ルーティング、緊急イベント通知、および社内の安全対応チームの構成について、包括的な概要とベストプラクティスを提供します。
移動型緊急サービスでは、システムがユーザーの位置を検出し、緊急通話の際に物理的な住所を提供することを許可します。このドキュメントでは、米国およびカナダにおける Zoom Phone の「ネイティブ」サービス、Bring Your Own Carrier オプション、および米国およびカナダ以外の市場とサイト向けの移動型緊急サービスについて説明します。
以下の図は、Zoom Phone E911 ソリューションのコンポーネントを表しています：
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