> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/ja/archive-content/emergency-services-best-practices/overview.md).
# 概要
緊急通話に関連するいくつかの機能が、Zoom Phone 電話システムに組み込まれています。以下のセクションでは、緊急ルーティング、緊急イベント通知、および社内の安全対応チームの設定について、包括的な概要とベストプラクティスを提供します。
自動移動型の緊急サービスでは、システムがユーザーの所在地を検出し、緊急通話イベントが発生した場合に物理住所を提供できます。このドキュメントでは、米国およびカナダにおける Zoom Phone の「ネイティブ」サービス、Bring Your Own Carrier オプション、ならびに米国およびカナダ以外の市場や拠点向けの自動移動型緊急サービスについて説明します。
以下の図は、Zoom Phone E911 ソリューションのコンポーネントを示しています:
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