> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience.md).

# Administrator-Erfahrung

Dieser Abschnitt bietet einen Überblick über die Verwaltung von Zoom Contact Center in Ihrem Konto in Ihrem Unternehmen, einschließlich Lizenzen, Rollen, Bereitstellung und allgemeine Zoom Contact Center Einstellungen.

{% content-ref url="/pages/ce3e572e651355ca81c9679ea38bccc3bddbd5dd" %}
[Zoom Contact Center Rollen](/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience/roles.md)
{% endcontent-ref %}

{% content-ref url="/pages/c71a3768a3d90bcd5015f782d309ef8a1408cda1" %}
[Anrufweiterleitung und Telefonnummern verwalten](/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience/managing-call-routing-and-phone-numbers.md)
{% endcontent-ref %}

{% content-ref url="/pages/ad23275e8198ebade455c5ab1b73861ed0cd780a" %}
[Verwalten und Zuweisen von Benutzerlizenzen, Berechtigungen und Informationen](/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience/managing-and-assigning-user-licenses-entitlements-and-information.md)
{% endcontent-ref %}

{% content-ref url="/pages/96a3874a5b32be9b3d33de7b1304b42221dbdd73" %}
[SMS und 10DLC](/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience/page-3.md)
{% endcontent-ref %}

{% content-ref url="/pages/e556cfeee529e2bc3bb5f39f578d3c1b0d370cdf" %}
[Kampagnenmanagement](/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience/campaign-management.md)
{% endcontent-ref %}

{% content-ref url="/pages/dc162e7165aacf2f8665776be585ec25194f7310" %}
[Einstellungen](/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience/preferences.md)
{% endcontent-ref %}

{% content-ref url="/pages/87b8f898fe4ae368ee8aba13bb5cba18962b5566" %}
[KI-Expertenassistenz](/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience/page.md)
{% endcontent-ref %}

{% content-ref url="/pages/6a1e1f085e2df3daf7901e92303ada644a753b73" %}
[Cobrowse, Integrationen und Adressbücher](/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience/cobrowse-integrations-and-address-books.md)
{% endcontent-ref %}

{% content-ref url="/pages/5ad61eb56ad971205e2c18a463c8e9e0a67552d4" %}
[Protokolle](/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience/logs.md)
{% endcontent-ref %}

{% content-ref url="/pages/d36204c19a156cd522e81e074d943c0f23dcfe3e" %}
[Datenspeicherung](/technical-library/de/business-dienstleistungen/zoom-contact-center/zoom-customer-experience/admin-experience/data-storage.md)
{% endcontent-ref %}


---

# Agent Instructions
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