> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/it/servizi-business/zoom-contact-center/zoom-customer-experience/analytics-and-reporting.md).

# Analisi e reportistica

Questa sezione fornisce una panoramica delle funzionalità di reporting disponibili con Zoom Contact Center, Workforce Management (WFM), Zoom Quality Management e Zoom Virtual Agent.

Diversi di questi report sono anche Disponibile nativamente [all'interno dell'app Zoom area di lavoro](https://support.zoom.com/hc/en/article?id=zm_kb\&sysparm_article=KB0063777).

{% content-ref url="/pages/70d8fc793a24bc5bd06fa39bff2cdf05eb90d25c" %}
[Analisi CX](/technical-library/it/servizi-business/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/cx-analytics.md)
{% endcontent-ref %}

{% content-ref url="/pages/410b073242f964b2d741081a944a1afe4de906af" %}
[Report legacy a livello di account di Zoom centro di contatto](/technical-library/it/servizi-business/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/account-level-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/70112c041824a119a1521e3a9fac2ce3f928d776" %}
[Report legacy in tempo reale di Zoom centro di contatto](/technical-library/it/servizi-business/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/real-time-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/fd5154d6ffe28d5b0e0816dce1436330bdada486" %}
[Report storici legacy di Zoom centro di contatto](/technical-library/it/servizi-business/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/historical-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/1a00ecb65dc3e30bbbc7677c15f9ab67a577c652" %}
[Dashboard legacy di Zoom centro di contatto](/technical-library/it/servizi-business/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/the-zoom-contact-center-dashboard.md)
{% endcontent-ref %}

{% content-ref url="/pages/b780f18e0ea5390546f126c74391816a954915ea" %}
[Zoom Workforce Management (WFM) Reports](/technical-library/it/servizi-business/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-workforce-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/33f79182921f6d6c54ae639b59cfd9705174a6a7" %}
[Report di gestione della qualità di Zoom](/technical-library/it/servizi-business/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-quality-management-reports.md)
{% endcontent-ref %}

{% content-ref url="/pages/a513cc6fdad83e9c316e517ad884bc9658f06b85" %}
[Rapporti di Zoom Virtual Agent](/technical-library/it/servizi-business/zoom-contact-center/zoom-customer-experience/analytics-and-reporting/zoom-virtual-agent-reports.md)
{% endcontent-ref %}


---

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