# Expérience admin

Cette section fournit un aperçu de l’administration de Zoom centre de contact au sein du compte de votre entreprise, y compris les licences, les rôles, le provisionnement et les Paramètres généraux de Zoom centre de contact.

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[Rôles du centre de contact Zoom](/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience/roles.md)
{% endcontent-ref %}

{% content-ref url="/pages/1807ff4bb5c0efb9ac1e63ba133c48bde054f05b" %}
[Gestion du routage des appels et des numéros de téléphone](/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience/managing-call-routing-and-phone-numbers.md)
{% endcontent-ref %}

{% content-ref url="/pages/0e02d2dcd2e1aee94d1000d08be617862162d6f9" %}
[Gestion et attribution des licences utilisateur, des droits et des informations](/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience/managing-and-assigning-user-licenses-entitlements-and-information.md)
{% endcontent-ref %}

{% content-ref url="/pages/717d1399ae3f5487cae7af4b92c73b167ea6d6f7" %}
[SMS et 10DLC](/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience/page-3.md)
{% endcontent-ref %}

{% content-ref url="/pages/48eeace2b5a46cf82efa4578a2031c81930aff4f" %}
[Gestion des campagnes](/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience/campaign-management.md)
{% endcontent-ref %}

{% content-ref url="/pages/23a8e8eb153f00d6aa968a8d336d48a6651e1f16" %}
[Préférences](/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience/preferences.md)
{% endcontent-ref %}

{% content-ref url="/pages/4827abbf016a8111a7504274a611a96193748a9e" %}
[Assistant expert IA](/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience/page.md)
{% endcontent-ref %}

{% content-ref url="/pages/dd7b2320a59a480c14a6e11dcffc19057557f20f" %}
[Cobrowse, Intégrations et carnets d'adresses](/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience/cobrowse-integrations-and-address-books.md)
{% endcontent-ref %}

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[Journaux](/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience/logs.md)
{% endcontent-ref %}

{% content-ref url="/pages/2a72d5ea3fbcbc324d17a2ebe0a0fa12b46906b2" %}
[Stockage des données](/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience/data-storage.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://library.zoom.com/technical-library/fr/affaires-services/zoom-contact-center/zoom-customer-experience/admin-experience.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.