> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/es/zoom-workplace/zoom-phone/expert-insights/emergency-services-best-practices/overview.md).
# Descripción general
Hay varias funciones relacionadas con la llamada de emergencia integradas en su sistema de telefonía Zoom Phone. Las siguientes secciones proporcionan una descripción general completa y las mejores prácticas para el Enrutamiento de emergencia, las notificaciones de Evento de emergencia y la configuración de un equipo interno de respuesta de seguridad.
Los servicios de emergencia nómadas Permitir que el sistema detecte la ubicación de los usuarios y proporcione una dirección física en el Evento de una llamada de emergencia. Este documento describe los servicios de emergencia nómadas para los servicios “nativos” de Zoom Phone en EE. UU. y Canadá, las opciones de Conserve su operador y los mercados y sitios fuera de EE. UU. y Canadá.
La figura siguiente representa los componentes de la solución E911 de Zoom Phone:
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