> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/de/zoom-workplace/zoom-phone/expert-insights/emergency-services-best-practices/overview.md).
# Übersicht
Es gibt mehrere Funktionen zum Notruf, die in Ihr Zoom Phone-System integriert sind. Die folgenden Abschnitte bieten einen umfassenden Überblick und Best Practices für die Notruf-Weiterleitung, Notruf-Event-Benachrichtigungen und die Konfiguration eines internen Sicherheitseinsatzteams.
Mobile Notfalldienste zulassen, dass das System die Standorte der Nutzer erkennt und im Fall eines Notrufs eine physische Adresse bereitstellt. Dieses Dokument beschreibt mobile Notfalldienste für Zoom Phone „native“ Dienste in den USA und Kanada, Bring Your Own Carrier Optionen sowie Märkte und Standorte außerhalb der USA und Kanadas.
Die folgende Abbildung zeigt die Komponenten der Zoom Phone E911-Lösung:
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