> For the complete documentation index, see [llms.txt](https://library.zoom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://library.zoom.com/technical-library/de/business-services/zoom-contact-center/zoom-customer-experience/apis.md).

# APIs

Zoom bietet eine große Auswahl an API-Endpunkten, die darauf ausgelegt sind, eine breite Palette von Bedürfnissen für Kunden und Entwickler zu unterstützen. Mit diesen APIs können Nutzer Zooms Funktionen in ihre bestehenden Arbeitsabläufe integrieren, die Kommunikationsfähigkeiten verbessern und maßgeschneiderte Lösungen erstellen, die auf die Anforderungen ihres Unternehmens zugeschnitten sind.

Weitere Informationen zu den API-Angeboten des Zoom Contact Center und dazu, wie Sie starten können, finden Sie in [Zooms Entwicklerzentrum](https://developers.zoom.us/docs/api/contact-center/).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://library.zoom.com/technical-library/de/business-services/zoom-contact-center/zoom-customer-experience/apis.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
