Zoom AI Whitepaper

The Zoom AI Whitepaper for Zoom Workplace, Webinars, and Events

Welcome to Zoom's Artificial Intelligence Whitepaper documentation for Zoom Workplace, Webinars, and Events.

How to Use this Document

These pages explain how Zoom uses artificial intelligence across its products and services for Zoom Workplace, Webinars, and Events. Other Zoom products are not currently included across these pages. Some sections describe shared AI capabilities that support many features across the platform, while other sections explain specific features one by one. Because Zoom’s AI capabilities are broad and often work in different ways depending on the product, this document is organized into sections that move from general platform concepts to more specific features and data flows.

Disclaimer

This document is provided for informational purposes only. It describes and illustrates AI features and capabilities across the Zoom platform, but it does not guarantee that any feature, capability, integration, or service described here is currently available based on account or deployment environment.

Access to and use of these features may depend on factors such as subscription plan, license assignment, administrator settings, regional availability, product configuration, technical compatibility, credit availability, usage limits, and other commercial or operational requirements.

Last updated: June 23rd, 2026

Introduction: AI at Zoom Models, Processing, Storage, and Usage Zoom AI Features My Notes ZoomMate AI Productivity Suite Diagrams and Data Flows Feature Availability Table APIs Administrative Controls Zoom's Commitment to Responsible AI Data Governance and Privacy Security Framework User Transparency and Notice

Authored by Jakob Ganschow

Last updated 2 months ago

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