Feature Availability Table

Zoom AI feature support by service approach for federated, ZM+, and ZMO

AI feature support across deployment tiers — Federated, ZM+, and ZMO.

• Federated service is available on Zoom's United States-based Global Cluster.

• ZM+ service is available in the United States, Europe, and Australia.

• ZMO service is available in the United States, Europe, Australia, Kingdom of Saudi Arabia, India, Canada, and Singapore.

Refer to Models, Processing, Storage, and Usagefor more information on the differences between Zoom's federated, ZM+, and ZMO approaches.

Heads Up

The following table provides a summary of the current regional availability and supported model deployment options of key Zoom AI features in Zoom Workplace, Zoom Webinars and Events.

This table is not exhaustive and may not include all available features. Zoom may update regional availability and deployment approaches for features at its discretion. Access to and use of these features will also depend on other factors such as subscription plan, license assignment, and administrator settings.

Product	AI Feature	Federated	ZM+	ZMO
Chat	Chat Compose Draft messages based on conversational context and what you want to say, as well as customize its tone and length.	✔️	✔️	✔️
Chat	Message, Thread and Doc Summary Quickly summarize the content of long Chat threads, messages, and attached documents.	✔️	✔️	✔️
Clips	Custom Avatars Creates a personalized avatar from a user's recorded video and voice for generating avatar-based clips.	✔️
Clips	Smart Tags Create clip titles, descriptions, and tags.	✔️	✔️	✔️
Events	Chat Compose Draft chat messages for your Lobby chat based on conversational context and what you want to say, as well as customize the tone and length.	✔️	✔️	✔️
Events	Content Generation Use AI to generate written event content such as descriptions, session details, speaker bios, and lobby announcements.	✔️	✔️	✔️
Events	Email Compose Generate an email, subject lines, titles, and calls to action, using context from your Zoom Event description and/or providing a more specific prompt.	✔️	✔️	✔️
Events	Image Generation Generate unique images to use in your event.	✔️	✔️
Events	Smart Compose Write compelling event content when setting up an event including event description, session descriptions, speaker bios, lobby announcements, images, and more.	✔️	✔️	✔️
Mail and Calendar	Email Compose Compose and reply to emails faster with suggested content based on the email thread and what you want to say.	✔️	✔️
Mail and Calendar	Email Summary Quickly summarize the content of emails.	✔️	✔️
Meetings	Meeting Questions Quickly catch up and get clarity on what you missed during a meeting without interrupting it.	✔️	✔️	✔️
Meetings	Meeting Summary Generate a summary and next steps of what was discussed in your meetings and share through email and Chat.	✔️	✔️	✔️
Meetings	Smart Recordings Review cloud recordings faster through highlights, smart chapters, summaries, and next steps, and get analytics on key meeting and conversation factors.	✔️	✔️	✔️
Meetings	Virtual Background Generation Choose the best backdrop with AI-generated virtual backgrounds.	✔️
My Notes	My Notes Capture personal notes, transcript-based context, and meeting details to support later review, follow-up, and AI-assisted work.	✔️	✔️	✔️
Phone	Call Questions UsesAI to answer questions about an active or completed phone call using the call's speech-to-text data as context.	✔️	✔️	✔️
Phone	Call Summary Generate a call summary of what was discussed in your phone call conversation to gather information important to you. Edit and share it as you see fit.	✔️	✔️	✔️
Phone	Create Canvas Doc Create a Zoom Canvas document from a call summary, including key discussion points, next steps, and action items.	✔️	✔️	✔️
Phone	SMS Thread Summary Summarize your SMS threads as a member of a call queue or auto receptionist to quickly generate your responses.	✔️	✔️	✔️
Phone	Voicemail Prioritization Quickly prioritize your voicemails using topic or intent.	✔️
Phone	Voicemail tasks Quickly access a summarized list of tasks from your voicemail transcription.	✔️	✔️	✔️
Productivity	Zoom Canvas Use AI to generate and revise content.	✔️	✔️	✔️
Productivity	Zoom Paper Use AI to generate and revise content.	✔️
Productivity	Zoom Sheets Use AI to generate and revise content.	✔️
Productivity	Zoom Slides Use AI to generate and revise content.	✔️
Tasks	Recommended Actions Provides AI-suggested next steps to help users manage and complete tasks more effectively.	✔️	✔️
Tasks	Task Creation Creates tasks from meeting summaries or other supported Zoom content to help users track follow-up work and responsibilities.	✔️	✔️
Webinars	Webinar Questions Answers questions about a live webinar using the session's speech-to-text data as context.	✔️	✔️	✔️
Webinars	Webinar Summary Generates a structured summary of a webinar's key discussion points, takeaways, and follow-up information after the session ends.	✔️	✔️	✔️
Whiteboard	Content Generation Generate ideas, refine and extend existing content, and add objects to a canvas.	✔️	✔️	✔️
Whiteboard	Image Generation Generate ideas, refine and extend existing content, and add objects to a canvas with just one click.	✔️
Workplace	AI Chat Panel Send prompts and receive tailored responses sourced from different data sources and contexts available to you.	✔️	✔️	✔️
Workspace Reservation	Workspace Recommendations Provides AI-based suggestions for rooms, desks, or in-office days to help users collaborate more effectively.	✔️	✔️
Zoom Hub	Ask Questions Use AI to answer questions based on selected documents and materials available in Zoom Hub	✔️	✔️
ZoomMate	AI Agent AI agents that can answer questions, coordinate tasks, and take action across Zoom and connected systems through a conversational agent experience.	✔️
ZoomMate	Custom Dictionary Improve captions, transcripts, and summaries by helping Zoom recognize organization-specific words, abbreviations, and jargon more accurately.	✔️
ZoomMate	Custom Meeting Templates Generate meeting summaries using administrator-defined or user-defined templates that apply a preferred structure, format, or emphasis to the final output.	✔️
ZoomMate	Data Connectors Connect ZoomMate to external applications and data sources so it can retrieve information from, or take action within, connected third-party systems.	✔️
ZoomMate	Deep Research Conduct more thorough, multi-step research across available sources to produce a richer and more detailed answer.	✔️
ZoomMate	Web Search Search the public web to bring current external information into ZoomMate responses when relevant to the user's request.	✔️
ZoomMate	Workflows Automate recurring tasks using natural-language instructions, scheduled triggers, or event-based logic to reduce manual follow-up work.	✔️