The Zoom AI Whitepaper for Zoom Workplace, Webinars, and Events
Welcome to Zoom's Artificial Intelligence Whitepaper documentation for Zoom Workplace, Webinars, and Events.
These pages explain how Zoom uses artificial intelligence across its products and services for Zoom Workplace, Webinars, and Events. Other Zoom products are not currently included across these pages. Some sections describe shared AI capabilities that support many features across the platform, while other sections explain specific features one by one. Because Zoom’s AI capabilities are broad and often work in different ways depending on the product, this document is organized into sections that move from general platform concepts to more specific features and data flows.
This document is provided for informational purposes only. It describes and illustrates AI features and capabilities across the Zoom platform, but it does not guarantee that any feature, capability, integration, or service described here is currently available based on account or deployment environment.
Access to and use of these features may depend on factors such as subscription plan, license assignment, administrator settings, regional availability, product configuration, technical compatibility, credit availability, usage limits, and other commercial or operational requirements.
Last updated: June 23rd, 2026
Introduction: AI at ZoomModels, Processing, Storage, and UsageZoom AI FeaturesMy NotesZoomMateAI Productivity SuiteDiagrams and Data FlowsFeature Availability TableAPIsAdministrative ControlsZoom's Commitment to Responsible AIData Governance and PrivacySecurity FrameworkUser Transparency and NoticeAuthored by Jakob Ganschow
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